Disney Abruptly Changes New Offering Following Viral Mistake

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The Mickey and Walt statue in front of Cinderella's Castle inside Disney's Magic Kingdom

Credit: Disney

It would appear that, following a viral incident, Disney has abruptly modified one of its most recent offerings at Magic Kingdom.

Countless memories have been created at Walt Disney World Resort since its opening in 1971. The Orlando-based Disney Resort is home to wonderful and magical experiences for the young and the young at heart to enjoy, including iconic rides and attractions, mesmerizing firework shows and nighttime spectaculars, unique parades and live shows, and more.

Toy Soldiers march through Magic Kingdom in front of Cinderella Castle's Dreamlights
Credit: Disney

Unfortunately, not everything is faith, trust, and pixie dust at the Most Magical Place on Earth.

Between the ongoing legal and political battle between Florida Gov. Ron DeSantis and The Walt Disney Company and an increasing number of incidents triggered by unruly guest behavior taking place at the parks, some have pointed out that Disney World is losing its magic in the middle of the Disney100 celebrations, commemorating The Walt Disney Company’s 100 years of wonder.

EPCOT Disney100 celebration
Credit: Disney

Last month, Inside the Magic reported on a Disney adult causing a scene at Disney World and online after voicing her complaints regarding her experience while meeting Mirabel Madrigal from Disney’s Encanto (2021), arguing that the character is originally Colombian, “so she should know how to speak Spanish.”

The video gained traction online, but viewers’ responses were not what the original poster would have expected, commenting that guests wouldn’t expect Belle to be fluent in French or Mulan to speak Mandarin and that the guest made the experience more complicated than it needed to be by putting the character performer in a difficult spot.

The woman who posted the video commented that despite being upset by the experience, she “tried to stay calm and not make the girl feel bad, which, obviously, you could see on her face that she was scared, like, ‘They caught me. I don’t know how to speak Spanish, only certain words.’”

Mirabel Madrigal from Disney's 'Encanto' (2021) dancing in front of Casita in her new meet and greet location in Fairytale Garden at Magic Kingdom, Walt Disney World Resort
Credit: Disney

Any repercussions against the Disney World cast members are unknown. Still, following the viral incident, it would appear that Disney has made a tremendous effort to improve the experience, as a guest recently exposed.

TikTok user @viajacongrety posted a video on the social media platform a few days ago, sharing her magical experience while meeting Mirabel, sharing her surprise after finding out that the exceptionally unexceptional Madrigal was fluent in Spanish, carrying out the whole interaction in Spanish after hearing that the guest was visiting from Mexico.

While the audio in the video makes it hard to understand the whole conversation over the music that was playing at the new meet and greet location in Magic Kingdom, Mirabel and the guest talked about their favorite foods, where each of them was from, with Mirabel explaining that she lived in the Encanto, and the character’s excitement after finding out that the guest spoke Spanish. You can see the video below or click here to watch it.

(Translated) I met MIrabel at Magic Kingdom #mirabelmadrigal #mirabel #disney100 #encanto #viajacongrety #disneyworld #magickingdom #cartasdisney


Conocí a Mirabel en Magic Kingdom🦋✨ #mirabelmadrigal #mirabel #disney100 #encanto #viajacongrety #disneyworld #magickingdom #cartasdisney

♬ sonido original – Grety✨ – Disney Travel Agent

It is true that Disney characters “are friends” with multiple Disney character performers, and with Disney World being home to a diverse community of cast members and guests, it’s no surprise that Disney quickly tried to rectify the unpleasant experience mentioned above by having a bilingual cast member take the mantle of Mirabel Madrigal at Magic Kingdom.

However, Disney has not released any official information regarding this change becoming permanent. While Mirabel may be able to have some conversations in Spanish at times, guests should not expect Mirabel Madrigal to speak perfect Spanish during their interactions with her at Magic Kingdom and should definitely not have negative reactions if she can’t speak the language when they visit her.

Mickey Mouse and Minnie Mouse in front of Cinderella Castle at Disney World
Credit: Disney

Following Encanto’s smashing success, Disney is finally ready to go full steam ahead in bringing new experiences inspired by the movie to Disney Parks.

While some might be sad to see Dinoland U.S.A. near its extinction at Disney’s Animal Kingdom Theme Park, Disney is gearing up to completely retheme the immersive area, bringing attractions inspired by the Indiana Jones franchise and Encanto to the park in an all-new tropical area.

Additionally, Inside the Magic reported on Disney launching a casting call seeking character performers to play Luisa Madrigal, opening the door to members of the LGBTQIA+ community to help bring the beloved character to life.

luisa dancing encanto surface pressure
Credit: Screenshot Disney+

If you haven’t had the chance to meet Mirabel in her new meet and greet location in Fairytale Garden at Magic Kingdom’s Fantasyland, Disney describes the experience as follows:

A Special Greeting

Step into the courtyard outside of Casa Madrigal. Mirabel is eager to make new friends and knows that everyone is important and needed just as they are.

About Mirabel

Loving and genuine, Mirabel will do anything for her family. She’s proud to be part of the amazing Madrigals and knows each one is special in their own way—including her.
Mirabel at the Magic Kingdom
Credit: Disney

Spanning over 25,000 acres and housing four theme parks — Magic Kingdom, EPCOT, Disney’s Hollywood Studios, and Disney’s Animal Kingdom — two water parks — Disney’s Typhoon Lagoon Water Park and Disney’s Blizzard Beach Water Park — a shopping and entertainment district — Disney Springs — over 25 Disney Resort hotels, and more, Disney World offers an unparalleled immersive experience for guests of all ages.

A Cast Member in VIP Tour guide costume high fiving a kid and his father in front of Spaceship Earth at EPCOT
Credit: Disney

Each theme park in Disney World offers a unique experience for the young and the young at heart, from the enchanting fairytales of Magic Kingdom to the technological wonders of EPCOT. At Disney’s Hollywood Studios, visitors step into the world of entertainment, where the magic of movies comes to life through thrilling rides, live shows, and immersive experiences, including the immersive land inspired by George Lucas and Disney’s ever-expanding Star Wars universe, Star Wars: Galaxy’s Edge. And finally, Disney’s Animal Kingdom combines conservation efforts with exhilarating adventures, allowing guests to traverse lush landscapes and encounter wildlife from all corners of the globe.

During this year’s Destination D23 presentation, Disney revealed plans for multiple drastic transformations across Walt Disney World Resort, including new expansions and reimagined lands, massive changes to fan-favorite attractionsnew characters debuting at the parks, and more!

Have you visited Encanto’s Mirabel at Magic Kingdom? Let Inside the Magic know in the comments below!

Please note that the story outlined in this article is based on a personal Disney Parks guest experience. No two guest experiences are alike, and this article does not necessarily align with Inside the Magic’s personal views on Disney Park operations.

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