Should Disney Cast Members Ignore Line-Cutting?

in Disneyland Resort, Walt Disney World

Two Cast Members in gray and black suits pointing in front of Sleeping Beauty Castle at Disneyland Park (Paris).

Credit: Disneyland Paris New

Should Disney Cast Members ignore line-cutting? In an unexpected turn of events, fans think it might be best if they did.

Walt Disney World Resort and Disneyland Resort are home to some of the most popular attractions in America, including Star Wars: Rise of the Resistance at Disneyland Park, Avatar Flight of Passage at Disney’s Animal Kingdom, Mickey and Minnie’s Runaway Railway at Disney’s Hollywood Studios, Seven Dwarfs Mine Train at Magic Kingdom, and Guardians of the Galaxy: Cosmic Rewind at EPCOT, among other fan-favorite rides. With thousands of fans eagerly waiting to experience these attractions every day, it’s no wonder why Disney Parks often see jaw-dropping wait times at some of their most popular attractions.

Kid riding flight of passage in pandora at disney's animal kingdom
Credit: Disney

While long wait times can be frustrating, the attitude of some Guests towards the lines can get to be even more, as there have recently been multiple reports of Guests line-cutting at Disney World and Disneylandeven causing the Park to post signs advising Guests against it. However, some think Cast Members should turn a blind eye to this behavior.

In a post shared by u/BondCharacterNamePun on Reddit, the user comments that Disney Cast Members shouldn’t take action against line cutters and why they don’t in most cases. In their post, the user commented that when Guests bring this behavior up to Cast Members, “it’s extremely unlikely they’ll do something about it and, most importantly, that’s usually the correct choice.”

A VIP tour guide Cast Member wearing a mask poses in Carthay Circle at Disney California Adventure.
Credit: Disney

The original poster commented that Cast Members “aren’t paid enough to deal with the drama. Full stop,” and that those who take action in this will “likely be disciplined” as doing so could be counterproductive.

u/BondCharacterNamePun explained that even if a large party skipped the line ahead of you, your wait time would not increase significantly, as many attractions can handle thousands of Guests per hour. They continued to explain that, in contrast, if Cast Members decided to take action against the Guests skipping the line, the process of getting the people out of the line, explaining the situation, and reaching a resolution could significantly delay the lines.

haunted mansion wait time
Credit: ITM

Over 150 fellow Redditors have voiced their opinion on the matter, with many agreeing with the original poster that while it is frustrating to witness, escalating the situation could cause even longer delays for Guests in line, further hindering Park operations.

While it is hard to admit, it is true that, in most cases, Cast Members taking action against Guests skipping lines at Disney Parks could delay lines even more than just letting them through. However, the frustration this creates among Guests waiting in line could also cause more people to engage in this behavior if they see no consequences, creating an even bigger problem for an already violent and troubled environment at the Parks.

The subject is undoubtedly controversial, and if the problem continues, Disney will likely be forced to take action against this behavior, as it recently did at Disneyland.

Have you witnessed other Guests skipping lines? Do you think Disney and Cast Members should be stricter against this behavior? Let us know in the comments below!

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