Guest Furious as Groups Behave Disruptively at Universal Orlando

in Universal Orlando

Guests entering Universal Studios Orlando Florida

Credit: Universal

Universal Orlando Resort has so much to offer Guests when they visit the Parks. Apart from iconic attractions, Universal has a wide variety of entertainment events, food offerings, and character interactions. With new expansions like Universal’s Epic Universe at Orlando and Super Nintendo World at Universal Studios Hollywood in progress, the experience for Guests can only keep getting better.

Universal Orlando welcom sign
Credit: ITM

However, there is always a possibility that Guests’ behaviors don’t always align with the rules and regulations set out by the Park, causing disgust among other Guests.

Such was the case of u/Ranchy_Rovoker, who posted on Reddit about his last visit to the Park, mentioning how upsetting it was to witness groups of up to 15 people skipping lines. He says he is happy to let one or two people pass him to rejoin their party, but four people or more are too much.

universal orlando resort
Credit: Inside the Magic

He mentions one specific incident where several high school kids and five chaperone figures shamelessly started cutting through a 90-minute line at Hagrid’s Magical Creatures Motorbike Adventure and, when confronted, simply got out of the line and walked through the shrubbery to get to the front of the line. It is also mentioned that one of the parental figures even squared up and asked the concerned Guest what he was going to do about the situation.

hagrids
Credit: Universal

After this nasty incident, the original poster asked if there was anything he could do about these situations if they happened again once he traveled back to Universal Orlando Resort in May.

We are super excited to be heading back to Universal in May! The one (and only) issue we had the last time we were there were large groups (4-15!!!!) of individuals passing us in lines in order to join their groups.

One or two individuals, I am happy to let by if they were the bag putter upper people but 4 is a little much. The worst was when a bunch of high school kids and 5 parental/chaperone figures just started cutting through a 90 min Hagrids line. When I approached them, they just got out of line and walked through the shrubbery to get in front. One of the Dads (I’m assuming) even squared up and asked me what I was going to do about it.

Is there anything I can do about it? I’d prefer not to lose park access over a physical altercation but I don’t think I can handle it again.

universal team member
Credit: Universal

While some fellow Redditors mentioned a Team Member could be informed of this situation, most agreed that there is not much Guests can do if they witness something like this happening at the Park and that, sadly, it’s recently become a more frequent situation both at Universal and Disney Parks.

Guests must be aware that if they witness any disrupting behavior at Universal Parks, or any theme park for that matter, they should always inform a Team Member. They are better trained to handle most situations and have direct contact with the security team if the situation escalates.

Guests entering Universal Studios Orlando Florida
Credit: Universal

Guests need to be aware of the rules and regulations that Universal Orlando Resort sets out before arriving, as breaking them could result in being kicked off property, banned for life, or in some instances, being arrested.

At the moment, Revenge of the Mummy is under a massive refurbishment at Universal Studios Florida. That being said, Guests can still enjoy attractions such as Rip Ride Rockit, MEN IN BLACK Alien Attack, Transformers: The Ride, and more. Visit Diagon Alley in the Wizarding World of Harry Potter, where you can venture into Gringotts!  Islands of Adventure has some fantastic attractions like the new Jurassic World VelociCoaster, Jurassic Park River Adventure, The Incredible Hulk Coaster, Doctor Doom’s Fearfall, The Amazing Adventures of Spider-Man, and more! Volcano Bay is also open for those who want to get their splash on, and at the moment, Epic Universe is under construction with a 2025 opening date.

Universal Orlando Islands of Adventure
Credit: Universal

What do you think of this situation? Let us know in the comments below!

If you want to visit Universal Orlando Resort, you can today! Click here to get your vacation started! You can go to Universal Studios Florida, Islands of Adventure, then eat some dinner and grab a drink at CityWalk. Want to take a splash? Volcano Bay is ready for you. With so many fun events like Mardi Gras, Halloween Horror Nights, and more, Universal will give you an action-packed adventure like you are in the movies! 

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