Today, tickets for this limited-time food and shopping event went on sale to Guests and, unsurprisingly, demand was high. In fact, ticket sales have been impacted by the overwhelming popularity.
When Guests were let into the queue, they saw an image of Mickey Mouse with an estimated wait time. In our case, the wait time was estimated to be “more than an hour,” although we waited a total of over three and a half hours before we successfully got our tickets.
Credit: Screenshot ITM
Then, the website automatically redirected to “The queue has been paused as we are temporarily unable to sell more tickets. When we can do so, the queue will reopen.”
Credit: Screenshot ITM
At this time, it is unclear if there was an error with the third-party queuing system that was being used. However, Disney has given this update on the Queue-It page, letting fans know that there are still tickets available:
Thank you for your continued patience! The queue has been paused and tickets are still available. When we can do so, the queue will reopen. Please remain in the queue as your spot is being held.
There have currently been no confirmed reports of successful ticket sales on social media. Multiple members of the ITM team have encountered this apparent error, but we continued to leave the tab open and we remained in the queue until we were able to purchase tickets.
Credit: ITM
Here’s what other Disney fans were saying online. One Disneyland fan responded to the official Disneyland Legacy Passholders Twitter post with a screenshot of an error page:
About an hour after the site initially went down, some Disneyland Guests have begun to share that they’ve successfully ordered A Touch of Disney tickets. S3Nano wrote simply:
Prior to the tickets going on sale, Disney did not announce what time they would be available for purchase, so eager fans were virtually camping out for their chance to purchase a ticket to attend the event within the first few weeks of opening.
It is important to note that Disney has confirmed A Touch of Disney tickets will be available on a rolling basis — the event currently has no set end date. Today’s tickets were originally for dates spanning from March 18 (opening day) through April 5. Now, however, Disney has opened up reservations for an additional two weeks. Per the official Disneyland website:
Due to the popularity of A Touch of Disney, we’ve decided to open up the availability of tickets for two additional weeks. Dates, ticket availability and prices for the A Touch of Disney experience will be released on a rolling basis until the experience ends. Please continue to check Disneyland.com for updates.
If you were lucky enough to snag a $75 ticket to A Touch of Disney this morning, Disney has shared the following information on the official Disneyland website:
Ticket includes:
Parking for the experience at the Mickey & Friends Parking Structure beginning at 11:30 AM
A $25 A Touch of Disney Dining Card redeemable for food and nonalcoholic beverages at select dining locations within the Disneyland Resort (subject to restrictions including not being valid for alcohol purchases)*
Unlimited digital downloads of Disney PhotoPass photos captured during day of the experience. Disney PhotoPass is subject to the Disney PhotoPass terms and expiration policy. Online registration required.
Dates, ticket availability and prices for the A Touch of Disney experience will be released on a rolling basis until the experience ends. Please keep checking back for the most up-to-date details. This will be a limited-time experience.
Disneyland Resort fans who attend A Touch of Disney will be able to enjoy numerous newly reopened areas of the theme park, such as Pacific Wharf and Pixar Pier. Even fan-favorite restaurant Lamplight Lounge will once again be hosting Guests!
Bear in mind that Disneyland Park and Disney California Adventure Park remain officially closed. This means that rides and attractions will not be available during A Touch of Disney. However, this is a major step forward for Disneyland fans, who have previously only been able to visit the Downtown Disney District and DCA’s Buena Vista Street area. which reopened on November 19 for shopping and dining but will close after March 14 in preparation for the event coming soon to California Adventure.
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Credit: Disney
