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Credit: Universal Orlando ResortUniversal’s new Helios Grand Hotel at Epic Universe is facing unexpected attention — and not the kind anyone wants. Recent reports from guests and team members reveal a privacy issue involving the hotel’s large park-facing windows. According to multiple comments on a viral TikTok video, some guests have either accidentally or deliberately flashed people below through these expansive windows.
Accidentally Inappropriate
One Universal team member confirmed the odd occurrence, posting, “epic TM here, it definitely happens lmao.” This candid admission has only fueled conversations online, as guests recount surprising and awkward encounters. One guest described their experience in vivid detail:
“DUDE I was walking past and saw a lady taking off her clothes. Literally heard someone else scream ‘holy – she’s taking off her bra?!’ And I was in shock lol. Pretty much that exact window.”
@desigirlpaulomi Why is no one else talking about this lmaooo #epicuniverse #disneywouldnever #universalorlando #grandhelioshotel
Can Nothing Be Done?
The Helios Grand hotel’s modern design features large windows to provide stunning views of the park, but the downside, as revealed by these reports, is a glaring privacy concern. While Universal has yet to officially address the issue, social media chatter suggests this could be a growing problem for guests and team members alike.
As more visitors share their experiences, questions arise about how Universal plans to balance design aesthetics with guest privacy, and whether changes are on the horizon to prevent future uncomfortable encounters.
Future visitors of the hotel may want to be mindful of this before they change in front of these windows. Some guests claim that they thought the windows were reflective on the outside, which could be a reason for some of these flashings. With children and strangers roaming below, it is best to close the blinds before undressing.
For now, Epic Universe guests might want to keep an eye on where those windows are before any wardrobe changes. What do you think of this issue?