Disney Guests’ Vacation Turns Into Nightmare After Hotel Room Is Forcefully Broken Into

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Sleeping Beauty Castle

Credit: Disney

If you are planning a Disney vacation, your hotel room is an important part of your planning. Although many Disney Guests plan to not spend too much time at their Disney Hotel while on a vacation, it is the one spot where Guests can feel truly relaxed, even while they are spending 12-hour days at the Park. Your room is also the spot where you leave all of your belongings, and at times, your hotel may be the perfect mid-day break to squeeze in that cat nap or pool session.

disneyland sleeping beauty castle
Credit: Inside the Magic

At both Disneyland and Walt Disney World, it is important to always pick a hotel that will allow you to feel comfortable and safe. But what happens when that hotel can no longer provide the feeling of safety? When Guests visit Walt Disney World, they have a choice of staying at one of the 25+ Disney Resorts that flood the property while they visit Magic Kingdom, EPCOT, Disney’s Animal Kingdom, and Disney’s Hollywood Studios. On top of that, there are a ton of good neighbor hotels that are located on Disney property as well, which is a massive perk for Guests.

Related: Fans Angry After Guest Finds Dog In Car At Disney Parking Garage

sleeping beauty castle disneyland
Credit: Inside the Magic

At Disneyland, things are a little different. Due to the smaller size of Disneyland, and the property Disney owns by Disneyland Park and Disney California Adventure, there are far fewer hotels. Guests can stay at the Disneyland Hotel, Disney’s Grand Californian Hotel, or Disney’s Paradise Pier Hotel. All three of these options vary in cost, however, none of them are “cheap” for most, so the luxury of staying at a Disney Resort in California is a little harder to afford financially, as there are no Value, Moderate, or Deluxe tiers to choose from. Because of this, the surrounding hotels that line the streets of Anaheim become the go-to spot for Guests.

disneyland resort sleeping beauty castle
Credit: Disney

There are a ton of hotels all around Disneyland which are all within walking distance of the Parks which makes them a very convenient option. However, one Disney Guest recently experienced something rather terrifying. PurpleOrangeMoo took to Reddit to share their story about a break-in at their hotel inside their room, which was just steps away from the magic. 

Our room was broken into during our stay at Sheraton Garden Grove-Anaheim South Hotel, near Disneyland.

We stayed at Sheraton Garden Grove-Anaheim South Hotel for our Disneyland trip. We checked in on Friday, February 28, we stayed at the Club Level. We thought it’s more secure since inside the elevator it stated to use room key to access that floor. Later we found out it wasn’t the case.

We checked in and left to grab dinner. we passed no one on our way in & out — only the front desk knew we left our room because we asked for directions. Within three hours, our bags, computers & more were taken.

Sheraton Garden Grove - Anaheim South Hotel
Credit: Marriott

We were told that they didn’t have security footage available (seriously?!). And what’s more frustrating was I was able to locate my Mac that night at 4 miles away through Find MY, a police officer went and knocked on their door, but still we weren’t able to get anything back!

The hotel manager who wasn’t able to do anything informed us that the corporate would contact us. Yet, it’s been over two weeks and we still haven’t heard anything back from Marriott/Sheraton other than getting a case number. How can such a large hotel chain not taking any responsibility?!!!

As the Guest noted, they paid to stay in a Club Level section of the hotel which has restricted access to many Guests, is more costly, and as some would assume, presumably safer. Unfortunately, all of the stolen items are remaining stolen, and security footage was not provided to the Guests or police. In the thread, the Guest continued to note that the door looked to be forced open, and that they took photos for documentation purposes. Having something like this happen can truly ruin a Disney vacation, so when you travel, always be sure to try and utilize the safe whenever possible. It is unfortunate that the Sheraton Garden Grove-Anaheim South Hotel has not been able to assist their Guests weeks after this traumatic break-in.

Disney Characters at Sleeping Beauty Castle at Disneyland Resort in California
Credit: Disney

More on Disneyland

At Disneyland, there is so much for Guests to enjoy! Now that the mask mandate has dropped for fully vaccinated Guests, Guests can enter buildings without a face covering if they so choose. Walking up to Sleeping Beauty Castle is always a dream, especially when you get to go inside and relive the story of Aurora and Maleficent. Riding classics like “it’s a small world”, Pirates of the Caribbean, Mr. Toad’s Wild Ride, The Haunted Mansion, Matterhorn Bobsleds, Splash Mountain, and more will have you feeling the magic, and craving a churro! Toontown is currently gearing up for a massive change which will be revealed in 2023 with the reopening of the land, and the debut of Mickey and Minnie’s Runaway Railway. Plus, now at Disneyland, Guests can enjoy Star Wars: Galaxy’s Edge for some blue milk, or green milk, and ride Rise of the Resistance and Smuggler’s Run.

Credit: ITM

Plus, there is so much to see and do at Disney California Adventure Park! Guests can enjoy Buena Vista Street as they walk the roads Walt had in Hollywood, enjoy a hand-dipped corn dog at Award Wieners, Head to Cars Land to enjoy the neon signage and Radiator Springs Racers, check out the new Marvel-themed land in Avengers Campus, where they can meet Spider-Man, Loki, Ant-Man, Black Widow, Doctor Strange, and so many more characters. And of course, you have to ride WEB SLINGERS: A Spider-Man Adventure and Guardians of the Galaxy: MISSION BREAKOUT. Rock on the Silly Symphony Swings as well, and go catch Jack Jack on Incredicoaster! The list of rides and attractions never ends!

Have you ever had a scary hotel experience on a Disney vacation? 

Let the expert team at Academy Travel help you plan your next magical vacation to Disneyland Resort, including Disneyland Park, Disney California Adventure, and the Downtown Disney District. Or what about Walt Disney World Resort’s four theme parks — Magic Kingdom, EPCOT, Disney’s Animal Kingdom, and Disney’s Hollywood Studios — and the Disney Springs shopping and dining district!


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