Disney Genie Fails to Function, Thinks Guests Are Not in America

in Disneyland Resort

genie disney phone mobile

Credit: Disney

It seems that Disney Genie+ is still having some issues.

We recently wrote on the insane lines that are growing for PhotoPass due to the influx of Guests, and on social media, we can see that no matter where Guests are going to escape the crowds, they cannot. Because of this, we have also seen lines for attractions like Space Mountain at Magic Kingdom grow incredibly long, almost passing the exit of Tomorrowland. As many Guests want to avoid waiting in line for hours, Disney Genie+ has been a popular purchase so that Guests can use Lightning Lane. 

Genie from 'Aladdin'
Credit: Disney

Disney Genie+, the paid aspect of the system, allows Guests to use the Lightning Lane when their return time strikes — which has replaced the previously free FastPass lane. Then both theme park resorts have a la carte options where Guests must pay varying costs per ride, per person to ride the attraction. Disney Genie+ costs $15.00 per person per day for Disney World Guests and $20.00 per person per day at Disneyland. The cost for Disney Genie+ is slightly more expensive at Disneyland, and so are the a la carte options. Rise of the Resistance has hit costs of $20.00 per person per ride, which would essentially double the daily cost of Disney Genie+ if Guests wanted to Lightning Lane the Star Wars: Galaxy’s Edge attraction, as well as use the paid system for other attractions.

genie disney phone mobile
Credit: Disney

Only three attractions in the “a la carte” section of pay per ride at Disneyland Park and Disney California Adventure. Disneyland Paris also has a pay-per-ride system with Premier Access, and now, it seems that the Disney influence is traveling to more local-based theme parks, which can end up driving up the cost of the theme park experience for Guests looking to spend less than they would at Disney.

disney genie
Screenshot Disney Genie

Yesterday, we attempted to purchase Disney Genie+ so that we could utilize PhotoPass on our Disneyland vacation for the day, but every time we went to buy it, we were notified that we had to be in the US or Canada to do so. None of our phones were ever programmed or set up in a different country, so it was unclear as to why they were not registering as being located in the United States. After multiple attempts, we, unfortunately, had to wait the lengthy Guest Relations line to be told it was a glitch in the system.

Genie Image with Logo
Credit: Disney

Disneyland Park Disney Genie+ Lightning Lane Attractions

  • Autopia
  • Big Thunder Mountain Railroad
  • Buzz Lightyear Astro Blasters
  • Haunted Mansion
  • Indiana Jones Adventure
  • “it’s a small world”
  • Matterhorn Bobsleds
  • Millennium Falcon: Smugglers Run
  • Roger Rabbit’s Car Toon Spin
  • Space Mountain
  • Splash Mountain
  • Star Tours – The Adventures Continue
Genie-Phone-Angle-WDW
Credit: Disney

Disney California Adventure Park Disney Genie+ Lightning Lane Attractions

  • Goofy’s Sky School
  • Grizzly River Run
  • Guardians of the Galaxy – Mission: BREAKOUT!
  • Incredicoaster
  • Monsters, Inc. Mike & Sulley to the Rescue!
  • Soarin’ Around the World
  • Toy Story Midway Mania
disney genie
Credit: Disney

Individual Attraction Selections

Disneyland Park

  • Star Wars: Rise of the Resistance

Disney California Adventure Park

  • Radiator Springs Racers
  • WEB SLINGERS: A Spider-Man Adventure

Plus, there is so much to see and do at Disney California Adventure Park! Guests can enjoy Buena Vista Street as they walk the roads Walt had in Hollywood, enjoy a hand-dipped corn dog at Award Wieners, Head to Cars Land to enjoy the neon signage and Radiator Springs Racers, check out the new Marvel-themed land in Avengers Campus, where they can meet Spider-Man, Loki, Ant-Man, Black Widow, Doctor Strange, and so many more characters. And of course, you have to ride WEB SLINGERS: A Spider-Man Adventure and Guardians of the Galaxy: MISSION BREAKOUT. Rock on the Silly Symphony Swings as well, and go catch Jack Jack on Incredicoaster! The list of rides and attractions never ends!

disney Genie
Source: Disney Parks Blog

At Disneyland, there is so much for Guests to enjoy! Now that the mask mandate has dropped for fully vaccinated Guests, Guests can enter buildings without a face covering if they so choose. Walking up to Sleeping Beauty Castle is always a dream, especially when you get to go inside and relive the story of Aurora and Maleficent. Riding classics like “it’s a small world”, Pirates of the Caribbean, Mr. Toad’s Wild Ride, The Haunted Mansion, Matterhorn Bobsleds, Splash Mountain, and more will have you feeling the magic, and craving a churro! Toontown is currently gearing up for a massive change which will be revealed in 2023 with the reopening of the land, and the debut of Mickey and Minnie’s Runaway Railway. Plus, now at Disneyland, Guests can enjoy Star Wars: Galaxy’s Edge for some blue milk, or green milk, and ride Rise of the Resistance and Smuggler’s Run. Now, Guests can also enjoy Disneyland Forever and the Main Street Electrical Parade!

Have you used Lightning Lane at Disney yet?

Let the expert team at Academy Travel help you plan your next magical vacation to Disneyland Resort, including Disneyland Park, Disney California Adventure, and the Downtown Disney District. Or what about Walt Disney World Resort’s four theme parks — Magic Kingdom, EPCOT, Disney’s Animal Kingdom, and Disney’s Hollywood Studios — and the Disney Springs shopping and dining district!

Be the first to comment!