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Source: Disney's AulaniDisneyland made history by becoming the first of to reopen after a . We’ve written a lot about the , including our thoughts on whether it reopened too early and a summary of our follower’s responses to the new health and safety measures.
With all of our articles about , as well as , , and ‘s responses to the , it’s easy to forget about the one that doesn’t include a .
Aulani, a Disney Resort and Spa travel alert
the company’s presence in the state of is a and and a dream come true for any Disney loving .
has been in lockdown since 26th, meaning that any visitor to any of the islands, local or otherwise must undergo a mandatory 14 day quarantine. You can find full details on the Hawaiian Tourism Authority website which also states the below;
‘All individuals, both residents and visitors, arriving or returning to the State of Hawaii through June 30, 2020 are subject to a mandatory 14-day self-quarantine. The mandate applies to all arrivals at state airports, including private and commercial aircrafts. All arriving passengers are required to initial and sign this order confirming they are aware of the 14-day quarantine and acknowledging they understand violating the order is a criminal offense, and subject to a $5,000 fine and/or a year imprisonment.’
‘You must stay in your visitor lodging/home to prevent the possible spread of COVID-19 to other people. This means:
- Do not use shared facilities such as pools, spas, gyms, restaurants, or bars
- Ask someone to drop off food and other necessities at your front door or order room service
- Do not go to public places such as the beach, work, school, shopping centers, childcare, or local attractions
- Do not let visitors in—only people who usually live with you should be in your home’
As you can imagine, this means that is severely limited and tourism, in general, is entirely on hold, including stays at the . The Tourism Authority outlines 30th as the current lockdown end date, but as we know, this unprecedented situation is ever-changing, so don’t be surprised if that changes.
Right now, there are a confirmed 640 cases and 17 deaths on Hawaii as outlined by the Hawaiian department of health. The very nature of the various island’s isolation means that enforced quarantine can be an effective tool to halt the spread of the virus.
When the resort does finally reopen, it’s a safe bet that similar health and safety measures to what we’ve seen at Disney Springs and Shanghai Disneyland including temperature screenings, cast member enforcement teams, and physically distant character meet and greets will all be introduced.
The Walt Disney Company has communicated what the current situation means for Aulani and on its website. Let’s take a look at the current line.
What the Walt Disney Company has said about reopening
We’ll leave you with the full statement from Disney’s Aulani Resort. The short version is that the resort remains closed without an opening date at this time. Reservations are available for July 1st and onwards, suggesting that Disney wants to reopen Aulani as soon as possible should the lockdown and enforced quarantine not be extended past June 30th.
As we thought, the line about modifying experiences and services seems to suggest that measures like social distancing with characters during meet and greets looks likely. It also stands that guest numbers will be reduced to further promote social distancing; again, something we’ve seen Shanghai Disneyland introduce.
The following is taken directly from website as it was on May 19th.
While there is still much uncertainty with respect to the impacts of COVID-19, the safety and well-being of our Members, Guests and employees remain The Walt Disney Company’s top priority. In line with direction from and , Aulani, A & is currently closed and a date has not been identified. We will continue to carefully evaluate this complex and fluid situation.
Upon , Aulani rooms, restaurants and other locations may be limited in capacity and subject to restricted availability or closure based on direction from and to promote physical distancing. Furthermore, experiences, services and amenities may be modified, have limited availability or may remain closed. We will provide more information as it becomes available. We reserve the right to cancel any reservations or purchases and provide applicable refunds.
Our focus remains on the health and safety of the entire Disney community, including the well-being of the Cast Members who are caring for and securing the Aulani during the closure. We’re currently evaluating new and enhanced safety measures to help us all stay well. Learn more about this measures.
For Club Members and Guests who are interested in modifying their existing dates or making a new for a future , reservations are currently available for dates July 1, 2020 and later. As always, Members and Guests are able to modify these bookings if Aulani opens before or after that time.
Rooms and Packages
For upcoming reservations booked through the Aulani website or The Walt Disney Company, call (866) 443-4763 to reschedule reservations to a future date. To provide additional flexibility, we are waiving all Disney-imposed change and up to the date of check-in for these impacted reservations, as well as those rescheduled reservations with arrivals through 30, 2020.
Please contact The Walt Disney Company at (866) 443-4763 to rebook or cancel room-only reservations or Aulani packages. We will also process a refund to the original form of payment if a payment had been made.
If you did not book through Disney directly, please contact your professional. Please note that imposed by third-party suppliers, including airlines and rental cars, as well as nonrefundable products like protection plans, are deducted from refundable amounts for Walt Disney Company packages.
Club Members
Club will automatically cancel any scheduled for arrival during any closure. Members do not need to cancel the online or contact . In light of the unusual circumstances and to provide more flexibility, Club will return Points to the without placing them into holding. Please view temporary updates to our cancellation policy.
As we anticipate high call volume in the days ahead, we encourage you to use the Club website for general information—and we ask that you contact only if you need assistance with an . Any Member who would like to book a new Club or modify an may do so through the Member online booking tool.
Did you have a vacation to Disney’s Aulani Resort planned? Are you planning to rebook and visit the resort? Let us know in the comments below.