Disney Guest Forgotten on Broken ‘Star Wars’ Ride, Outside Communications Ceased

in Walt Disney World

Rise of the Resistance queue at Disneyland Park

Credit: Inside the Magic Alex Lue

A Walt Disney World Resort guest recently shared her story online after being stuck on the broken Star Wars: Rise of the Resistance ride alone for almost an hour. The Disney Park guest had no communication with the outside world as she awaited rescue.

Star Wars: Rise of the Resistance is the premiere attraction in Star Wars: Galaxy’s Edge at Disney’s Hollywood Studios and Disneyland Park. Unlike Millennium Falcon: Smuggler’s Run, it requires an Individual Lightning Lane selection and isn’t available on Disney Genie+ for guests hoping to skip the standby line.

Star Wars: Galaxy's Edge at Disney's Hollywood Studios at night
Credit: Brittany DiCologero, Inside the Magic

When Walt Disney World Resort re-opened during the COVID-19 pandemic, Star Wars: Rise of the Resistance required a Virtual Queue and had no FastPass/Lightning Lane line. Guests returned when their designated boarding group was called and stood in a socially-distanced line.

For a short time, Disney cast members only put one family in each ride vehicle. This luxury Disney experience became a nightmare for a solo guest who was alone when Star Wars: Rise of the Resistance broke down for almost an hour.

Daisy Ridley's Rey as a Hologram on Rise of the Resistance
Credit: Inside the Magic

Lisa (@lolliedear on TikTok) recently re-shared this video from 2020. The Disney Park guest was left alone on Star Wars: Rise of the Resistance and filmed the clip shortly before her phone died, leaving her no connection to the outside world.

@lolliedear

Remembering that time in 2020 when I got stuck at the end of the rise of the resistance ride at disney, by myself, for almost an hour. And my phone had died shortly after this. 😂

♬ original sound – Lisa

Disney cast members eventually restarted or evacuated the ride–Lisa didn’t specify how the situation ended. Because it’s trackless, Star Wars: Rise of the Resistance breaks down frequently when guests lose personal effects. Disney cast members can take more than an hour to retrieve a pesky item and restart the Walt Disney Imagineering computer system, so they usually evacuate guests on board and empty the queue.

An animatronic in the pre-show for Star Wars: Rise of the Resistance at Disneyland Park.
Credit: Alex Lue, Inside the Magic

Related: Disney Springs Show Ends in Disaster as Drone Falls and Crashes in Front of Guests

Remain seated and don’t modify safety restraints on broken Walt Disney World Resort or Disneyland Resort attractions. Listen to Disney cast members’ instructions. Even if you’re alone, employees monitor cameras throughout rides and ensure guests in distress receive immediate attention.

Have you ever gotten stuck on a ride at Magic Kingdom Park, EPCOT, Disney’s Hollywood Studios, or Disney’s Animal Kingdom Theme Park? Share your experience with Inside the Magic in the comments. 

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