Update: Disney Guests Hospitalized After Magic Kingdom Ferryboat Crash

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A boat sails across Seven Seas Lagoon with Space Mountain in the background

Credit: Don Henry, Flickr

A ferryboat accident at Walt Disney World’s Magic Kingdom on April 23 has left several guests injured, according to reports from those who were onboard during the incident. The crash, which occurred as the ferryboat was attempting to dock, was described by witnesses as a terrifying experience. Although the crash itself was deemed minor, many passengers have reported injuries, some of which required medical attention.

Guests aboard the Magic Kingdom Ferryboat
Credit: D23

A Not-So-Magical Morning

The incident took place in the morning as the ferryboat, which transports guests between the Transportation and Ticket Center (TTC) and Magic Kingdom, was making its way to the dock. As the boat approached, it reportedly collided with one of the docking pillars, causing a jolt that affected passengers on board.

Guests who were aboard the ferryboat shared alarming details on social media, describing the chaos that followed. One passenger wrote, “There were stretchers, people fell, young and old, including my cousin.”

Another passenger described the incident as “terrifying,” stating, “I was on this boat, it was terrifying. There were definitely injuries including my mom and my brother.A third witness reported that the situation was much worse than originally described, saying, “Not true. Lots of injuries. We are here now and part of our party is at the hospital.”

The nature of the injuries has not yet been officially confirmed by Disney, but several passengers have indicated that both adults and children were affected. Some guests were reportedly treated onsite by paramedics, while others were taken to local hospitals for further evaluation. The extent of the injuries remains unclear, but the incident has left many concerned about the safety of the ferryboat service.

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A Tragic Situation

Disney officials have not yet issued a formal statement on the crash, but it is expected that the company will conduct an investigation to determine the cause of the collision. The ferryboat service, which is a key part of the transportation system at Walt Disney World, is widely used by guests traveling to and from the Magic Kingdom. The boats typically operate smoothly, and incidents like this are rare.

Following the crash, Disney staff and emergency responders quickly arrived on the scene to assist those injured and ensure the safety of all guests. The ferryboat was temporarily closed for inspection, and the incident caused delays for guests using other transportation services in the area.

Ferrytale fireworks dessert cruise magic kingdom
Credit: Disney

This crash adds to concerns about the safety of theme park transportation, which, while generally reliable, has faced scrutiny in recent years. Accidents, while rare, can cause significant distress to guests and raise questions about the ongoing safety measures in place for park services.

While some guests were understandably shaken by the event, others have praised Disney staff for their swift response. Many visitors have expressed gratitude for the quick medical attention provided to those injured in the incident.

For Disney visitors, the accident serves as a reminder of the importance of safety, even in seemingly routine aspects of the park experience. The ferryboat service remains a vital link for guests traveling to Magic Kingdom, and the company’s efforts to ensure the continued safety of these transportation methods will be closely watched in the aftermath of the incident.

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