Universal Orlando Just Removed a Huge Perk

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Rotating globe with the Universal Studios logo, under a clear blue sky, welcoming visitors to an adventurous theme park experience.

Credit: Universal

If you’ve ever visited Universal’s Volcano Bay, you know that one of its best perks is the TapuTapu system. This little wristband has been a game-changer for guests, offering a way to enjoy the park without standing in long lines. But recently, TapuTapu has mysteriously disappeared, leaving visitors wondering what happened and when it will return.

What is TapuTapu?

For those unfamiliar with Volcano Bay, TapuTapu is a wearable device that acts as a virtual queue system. Guests scan their bands at an attraction to reserve a spot, allowing them to explore the park, relax in the lazy river, or grab a snack while waiting for their turn to ride. Unlike many other theme park skip-the-line services, TapuTapu has always been free to use, making it a beloved feature of the park.

Aerial view of Volcano Bay
Credit: Universal

Besides queue reservations, TapuTapu also unlocks interactive experiences throughout the park, like shooting water cannons or activating hidden surprises. It even allows guests to make purchases, making it an all-in-one convenience tool. So, its sudden disappearance has left many guests scratching their heads.

Where Did TapuTapu Go?

If you’re planning a trip to Volcano Bay soon, you might be in for a bit of a surprise—TapuTapu is currently unavailable. Guests arriving at the park are now being told they must use standby lines for attractions unless they purchase Universal Express for an additional cost. This change has sparked concerns about longer wait times and overall park efficiency.

Guests sit in a raft on Honu of the Honu ika Moana at Volcano Bay
Credit: Universal

Universal hasn’t given an official reason for TapuTapu’s removal, but speculation is swirling. Some believe the system is undergoing an upgrade, while others wonder if technical issues forced its temporary suspension. The absence of any formal announcement beforehand has only added to the confusion.

Will TapuTapu Be Back?

The good news? TapuTapu isn’t gone for good! Universal has confirmed that the system is expected to return in spring 2025. While that’s still a while away, it’s a relief to know that this isn’t a permanent removal.

Volcano Bay
Credit: Universal Orlando

Until then, guests will have to rely on the old-fashioned way of experiencing the park—waiting in regular lines. For those used to the convenience of TapuTapu, this might come as a bit of a disappointment, especially on busy days when the park fills up quickly.

What This Means for Volcano Bay Visitors

Without TapuTapu, navigating Volcano Bay is going to require a little extra planning. If you’re visiting soon, here are a few things to keep in mind:

  • Expect longer waits – Without a virtual queue, standby lines will likely be longer than usual, especially for popular attractions like Krakatau Aqua Coaster.
  • Arrive early – Getting to the park at opening time will give you a better shot at riding the most popular slides before the crowds build up.
  • Consider Express Pass – While it comes at an extra cost, purchasing Universal Express might be the only way to avoid long waits now that TapuTapu is unavailable.
  • Stay flexible – If you’re planning to visit in spring or later, keep an eye out for updates about when TapuTapu officially returns.

TapuTapu has been a defining feature of Volcano Bay since the park opened, so its sudden removal is a big change. While Universal assures guests that it will return in 2025, the lack of details leaves a lot of unanswered questions. For now, guests will have to make the best of the situation and prepare for a slightly different experience.

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