Guest Infuriated After Cast Members Mistakenly Assume They’re a Parent

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A couple of Guests using Disney Genie+ in front of Cinderella Castle at Disney World

Credit: Disney

Walt Disney World Resort Cast Members go out of their way to ensure you and your family have a magical vacation. Nothing would be possible without them! Walt Disney said it best:

“You can design and create, and build the most wonderful place in the world. But it takes people to make the dream a reality.”

Walt the Dreamer Statue Close Up
Credit: Disney

But Disney Cast Members are human, just like you and me, and sometimes make mistakes. Though Disney Parks are making strides towards training their employees on more inclusive language, some things slip through the cracks.

Related: Disneyland Resort Cast Member Fiercely Stands Up to Guests Holding Spots for Line-Cutters

Reddit user u/JoeBenigno shared that they were shocked by repeatedly being called a parent while visiting Walt Disney World Resort with their 18 month old niece. They called it “assumed parenthood” and expressed concern that it could alienate other Guests.

A white male Cast Member in a blue shirt smiles and waves as a Monorail passes by.
Screenshot via Annual Shareholders Meeting

“This is very much a ‘first world problem,’ but I’ve noticed a lot of assumed parenthood from CMs,” they wrote. “I know nothing malicious is meant by it, but the number of people who just assumed my niece was my daughter is pretty staggering. “

Related: Disney World Cast Member Takes Guest’s Phone During Magic Kingdom Parade

“My niece isn’t even 18 months old, so no big deal for her but we do have friends who foster children, and we know a boy being raised by his aunt and uncle because his parents passed,” the Guest continued. “It’s a small change but switching from ‘your parent’ to ‘your grown up’ would be more inclusive.”

A VIP tour guide Cast Member wearing a mask poses in Carthay Circle at Disney California Adventure.
Credit: Disney

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A similar situation went viral last year when a TikToker was insulted that a Disney Cast Member called her “mom.” In that incident, the Disney’s Animal Kingdom Cast Member was affectionally calling her “mom” to get her attention and hand her a food order, but the Guest said she “was so caught off guard.”

Have you ever been mistaken for a parent at Walt Disney World Resort? 

Please note that the story outlined in this article is based on a personal Disney Parks Guest experience. No two Guest experiences are alike, and this article does not necessarily align with Inside the Magic’s personal views on Disney Park operations.

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