Disney Refuses to Move Guests After Hotel Room Infested With Bugs

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Bugs all over a heating vent, a sick emoji, a broom decoration at All-star Movies.

Finding bugs in your hotel room is a nightmare that unfortunately came true for Guests at Walt Disney World Resort this week.

Bugs on the ground next to the bed.
Credit: Joshua Keller / Streaming the Magic

Related: Guests Find Wild Scorpion Loose in Their Disney Hotel Room

Streaming the Magic shared a post from Joshua Keller, who checked into Disney’s All-Star Movies Resort after a 7-night cruise on Disney Fantasy. Keller wrote that 20-30 insects crawled throughout the room upon check-in. Initially, the front desk told Keller they’d move his room but later backtracked and said they’d send a cleaner:

After spending our honeymoon at Disney the past 2 weeks (stayed at all star sports for 5 nights and a 7 night cruise on the fantasy) to be treated this way is brutal. As I’m typing this actively more bugs are continually crawling out of vents and under doors! I get this is that time of year but they regardless shouldn’t be in a ”cleaned” room.  

Bugs on the floor.
Credit: Joshua Keller / Streaming the Magic

Related: “Absolutely Disgusting,” Disabled Guest Warns Others to Avoid Magic Kingdom

When the housekeeping Cast Member arrived, she helped the Guests get a new room from the front desk. She completely turned the experience around for this family:

She was amazing and personally checked the room herself to ensure it was taken care of as well as providing us with a free meal voucher. She is very valuable to this resort and the only reason our stay was improved and made acceptable!

Bugs on the floor.
Credit: Joshua Keller / Streaming the Magic

It’s important to note that these insects appear to be lovebugs, which aren’t dangerous to humans and don’t infest fabric/bedding. While no one would want lovebugs in their Disney Resort hotel room, they’re native to Florida and cause no harm.

Bugs on the floor under the dining table.
Credit: Joshua Keller / Streaming the Magic

More on Disney’s All-Star Movies Resort

Disney's All-Star Movie's Resort
Credit: Disney

Related: Disney Park Pays $100,000 to Guest Bitten by Bed Bugs at Hotel

Disney’s All-Star Movies Resort is a sister hotel to Disney’s All-Star Music and All-Star Sports Resorts. Though it’s a Value Resort hotel, it was recently renovated with a more modern, elegant look! From Disney:

Imagine yourself sharing the spotlight with some of your favorite Disney friends, as you headline your very own all-star adventure. Stay at a Disney Resort hotel that salutes the legends of Disney films—from the dotted pups of 101 Dalmatians to the playful toys of Andy’s Room— with whimsical, larger-than-life décor.

Have you ever found bugs in your Walt Disney World Resort hotel room? 

Please note that the story outlined in this article is based on a personal Disney Parks Guest experience. No two Guest experiences are alike, and this article does not necessarily align with Inside the Magic’s personal views on Disney Parks operations.

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