VIDEO: Guest Jumps Off Big Thunder Mountain to Retrieve His Phone

in Disneyland Resort

guest jumps off big thunder mountain

On a recent Disneyland vacation, Guests riding Big Thunder Mountain came to a sudden stop due to a Guest jumping out of the ride vehicle in an attempt to retrieve his phone.

big thunder mountain disneyland
Credit: Disney

Related: Universal Guest Jumps Out of Moving Attraction!

“Hang onto your hats and glasses, folks, cause this here’s the wildest ride in the wilderness!”

Big Thunder Mountain Railroad is an adrenaline filled coaster located in Walt Disney World and Disneyland Resort that takes Guests through the wild wild west. Known as the “Wildest Ride in the Wilderness”, Disneyland describes this coaster as:

Hang Onto Yer Hats!

Legend has it that after gold was discovered in the 1850s, eerie incidents took place in the mine. Trains would take off and race through tunnels… by themselves.

As you enter the cursed cavern, your train speeds up along the rickety track. Shoot under a booming waterfall and dodge a falling boulder from an unexpected landslide as you swoop around sharp turns and drop into desolate canyons.

On this rip-roaring adventure, you may learn that some legends turn out to be true…

Well, on a recent trip to Disneyland, Guests had to evacuate Big Thunder Mountain after a Guest decided to jump out of the moving ride vehicle in an attempt to retrieve his phone.

guest jumps off big thunder mountain
Credit: Screenshot via just_disney/TikTok

In a video posted to TikTok, as Guests went up the second hill on the ride, a Guest was caught jumping out of the ride vehicle and running down the hill in order to try and find his phone. In the screenshot above, you can see where the Guest got out of the vehicle.

guest jumps off big thunder mountain
Credit: Screenshot via just_disney/TikTok

Related: Disney Guest Caused Attraction Evacuation After Jumping Into Ride For Lost Hat

On his way back up the hill, the ride vehicle came to a complete stop and Cast Members came over the loud speaker to inform the ride will be shutting down.

In the screenshot above, the Guest apologizes to the rest of the ride group as he runs back up the hill, saying “Sorry, y’all”.

Guests were then evacuated off of Big Thunder Mountain and brought to safety.

big thunder mountain disneyland
Credit: Disney

Related: What Happens If a Guest Jumps Out of Kilimanjaro Safaris Vehicle?

Jumping out of a moving ride vehicle after being told to stay seated at all times is extremely unsafe and a violation of the rules at Walt Disney World and Disneyland. Depending on the scenario, a Guest can be removed from the park and even receive a lifetime ban for breaking the rules such as these. 

For Disneyland’s full rules and regulations, visit their website here. Additionally, if you are ever unaware of whether something is or is not allowed, you can always ask a nearby Cast Member.

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