$100k Disney World Lawsuit Reveals Guest’s “Pain and Suffering” After Dangerous Conditions Leaves Permanent Injury

in Walt Disney World

Pool at Old Key West Resort, Walt Disney World

Credit: Disney

A new lawsuit has been filed against Walt Disney Parks and Resorts US Inc. and Disney Vacation Development Inc. regarding a 2019 incident involving Guests at Disney’s Old Key West Resort. Mr. and Mrs. Klinger are suing these departments of The Walt Disney Company for a six-figure sum after Mrs. Klinger severely injured herself while staying at the Deluxe Villa Resort.

cinderella castle 50th anniversary
Credit: Disney

The claim seeks retribution for the negligent behavior of Walt Disney Parks and Resorts US Inc. and Disney Vacation Development Inc. As seen in this public civil court document, the plaintiffs are seeking a monetary sum in excess of $100,000.00 for the alleged negligence of the defendant.

old key west disney world
Credit: Disney Vacation Club

The complaint submitted by the Klingers reveals the incident that left Mrs. Klinger seriously injured at the Disney Resort. The public court records state:

On or about February 14, 2019, [Mr. and Mrs.] Klinger were guest of the Resort. On that day, Mrs. Klinger was injured while using the sandcastle water slide at the Resort pool. Mrs. Klinger impacted the floor of the pool with sufficient force to injure her.

As a result, Mrs. Klinger suffered a severe left ankle injury including ligament tears which required surgical intervention. Since the initial surgery, Mrs. Klinger has been diagnosed with chronic regional pain syndrome as a result of the incident.

Sandcastle water slide at Disney's Old Key West Resort
Credit: Disney

Related: Multiple Disability Access Lawsuits Continue Amid Disney Genie Launch, “FastPass Extinction”

The complaint clearly states that at all times Disney Parks owned and operated the attraction at Disney’s Old Key West Resort and that they, solely, are responsible for Mrs. Klinger’s injury.

Defendant, DISNEY PARKS, as owner or operator of the Resort, owed Mrs. Klinger a duty to maintain its premises in condition that was safe for all guests through the use and implementation of regular inspections, repair procedures, maintenance and follow-up and to correct dangerous conditions of which it either knew or should have known existed by the use of reasonable care.

old key west
Credit: Disney

The list of Disney Parks’ breaches of health and safety are listed below, per the documents:

Defendant, DISNEY PARKS, breached its duties in one or more of the following ways:

a. Failing to maintain the sandcastle water slide in order to avoid the amount of water to increase the speed beyond the recommended standard;

b. Failing to maintain the depth of the catch pool;

c. Failing to have a proper angle for the exit flume;

d. Failing to instruct users of the proper body position; and

e. Failing to include adequate warnings regarding user body position.

Boat at Disney's Old Key West Resort
Credit: Disney

Related: “Significant Medical Emergency” Reported on Magic Kingdom’s Ferryboat

As for Disney Vacation Development Inc., the plaintiffs issue similar complaints, and as a result of both Disney Vacantion Development Inc. and Walt Disney Parks and Resorts US Inc. the plaintiff:

…sustained pain and suffering, mental anguish, emotional distress, permanent injury, loss of wages, incurred medical expenses, and has sustained a loss of the capacity for the enjoyment of life in the past and will incur these losses in the future.

The complaint submitted by attorney Garay Law shows that the plaintiffs demand a jury trial.

disney springs water tower
Credit: Disney

Unfortunately, this isn’t the only time a Guest has been injured on Disney Park property. Another current lawsuit shows that one Guest fell after visiting House of Blues at Disney Springs, resulting in injury and disfigurement, while other popular locations like Universal Orlando Resort has also faced its own health and safety litigation.

Cinderella Castle at Magic Kingdom
Credit: Disney

More on Disney’s Old Key West Resort and Walt Disney World Resort

Disney’s Old Key West Resort is one of Walt Disney World’s many Disney hotels and premium Resort areas featuring “just-like-home amenities” and dining locations like Olivia’s Café. Old Key West also offers both bus and boat transportation meaning experiencing Magic Kingdom Park, EPCOT Park, Disney’s Hollywood Studios, Disney’s Animal Kingdom Theme Park, or water parks like Typhoon Lagoon and Blizzard Beach is just a short journey away.

Mickey and Minnie in front of Cinderella Castle
Credit: Disney

Central Florida’s Walt Disney World Resort is currently celebrating its 50th anniversary with new offerings like Cinderella Castle’s Disney Enchantment fireworks and World Showcase’s Harmonious. Guests can also take advantage of the new paid “FastPass” system, Disney Genie+, and Individual Lightning Lane Selections to ride attractions quicker or get the best spot for parades like the Festival of Fantasy.

What are your thoughts on this subject? Let us know in the comments down below.

View Comments (27)