Disney Guests Left Devastated After Four Hour Wait Ends in Catastrophe

in Walt Disney World

rise of the resistance

Credit: wonders_of_magic's

Imagine waiting in line for a Disney attraction for hours, only to reach the front of the line to be told the ride is broken. That was the case for some Guests this past week.

rise fail star wars
Credit: Hastin on Twitter

At Walt Disney World, the most popular attraction is Disney’s Hollywood Studios in Star Wars: Galaxy’s Edge. Rise of the Resistance tends to have the most extended wait times in the Park. The ride is the most expensive option for Guests looking to skip the line and purchase a single pass for Lightning Lane (continuously varying pricing around the $17.00 mark) due to its popularity.

Related: Guests Wait 2 Hours For Rise of the Resistance, Breaks Down Immediately

rise of the resistance stormtrooper room
Credit: Inside the Magic Rebekah B.

Related: Lucky Guests Experience RARE Finn Easter Egg on Rise of the Resistance

In a recent post on Reddit, Basuit commented on the Walt Disney World subreddit page to share their experience, or lack thereof, with Rise of the Resistance. It seems this Disney Guest waited in the Batuu standby queue for 4 hours, only to have the ride break once they got to the front. Of course, this is always possible as rides often go down temporarily; it would be a tough pill to swallow after waiting hours.

The Guest stated:

Wanted to share our very very disappointing experience with Rise of resistance on 12/23. Started line around 3pm onward and it took almost 200 mins to reach final stage. Right before sitting in to the riders we have been told attraction is temporarily unavailable due to some technical issue and we we’re given ILL pass to come back when attraction becomes available.

stormtroopers rise of the resistance
Credit: ITM Rebekah B.

Not sure if anyone experienced this before but for us it was very painful experience to stand in the line for such a long time and finally they simply said attraction is not available. I felt they could have handled situation in much better way.

As it was almost 7.30 pm and also, due to our other planned activities outside of park we had to call it a day. Not sure if they were able to resolve the issue during last hour, anyone was able to go?

This past week has been incredibly busy at Walt Disney World, which is likely why the wait was a whopping 4 hours! As noted in the story, the Guests were given another Lightning Lane pass for the attraction once it was running again. However, after the disappointment of waiting for hours, they decided to go home.

rise of the resistance crowds
Credit: Inside the Magic

Disney describes the attraction as:

An Attraction on a Scale That Is Impressive, Most Impressive
Star Wars: Rise of the Resistance is a massive attraction with multiple ride systems that is unlike anything you’ve ever experienced at Walt Disney World Resort… or anywhere else in the galaxy!
Accept a Mission from the Resistance
The Resistance needs your help! Hidden in the forest outside Black Spire Outpost, the Resistance is gathering recruits for a secret mission.

With the First Order desperate to extinguish the spark of the Resistance, the mission is bound to have unexpected twists and turns. When your transport is captured by an imposing First Order Star Destroyer filled with legions of stormtroopers—and even Kylo Ren!—you’re going to need all the help you can get. Fortunately, a covert team of Resistance fighters—including Rey and BB-8—is at the ready to give you a fighting chance to escape… and a chance for the Resistance to rise.

rise of the resistance stormtrooper room with r5 unit in foreground
Credit: Disney

Prepare for a thrilling, first-of-its-kind adventure!

How to Experience Star Wars: Rise of the Resistance
The use of the virtual queue is currently paused at Star Wars: Rise of the Resistance. Guests may experience the attraction using a traditional standby queue. Availability of a standby queue may be limited and is subject to change at any time without notice. Virtual queue may be used again at a later date or from time to time. Experiencing the attraction is not guaranteed.

Check the My Disney Experience app before your visit to learn whether a virtual or standby queue will be required or available on the date and time of your visit.

rise of the resistance stormtroopers
Credit: Disney

While at Disney’s Hollywood Studios, you can enjoy Tower of Terror and Rock’ n’ Roller Coaster Starring Aerosmith on Sunset Boulevard. By the Chinese Theater, Guests prepare to ride Mickey & Minnie’s Runaway Railway. In Toy Story Land, Slinky Dog Dash always boasts a long line with others shooting their shot on Midway Mania or spinning their brains out on Alien Swirling Saucers. Of course, you must visit Star Wars: Galaxy’s Edge for some blue or green milk and ride Rise of the Resistance and Smuggler’s Run! 

Have you ever had a ride break down just as you were about to go on?

Let the expert team at Academy Travel help you plan your next magical vacation to Walt Disney World Resort’s four theme parks — Magic Kingdom, EPCOT, Disney’s Animal Kingdom, and Disney’s Hollywood Studios — and the Disney Springs shopping and dining district!

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