Newest Universal Ride Breaks Down on Preview Day!

in Universal Studios Hollywood

secret life of pets off the leash

Credit: ITM Krysten S.

Universal Studios Hollywood has officially opened for its Pass Member Preview Day. Crowds are limited, characters are out, and rides are open. However, Guests wanting to ride the newest attraction, The Secret Life of Pets: Off the Leash, will have to wait.

the secret life of pets
Credit: Universal Studios Hollywood

When the park opened this morning, crowds flocked quickly to grab their virtual line tickets. The new ride is currently operating exclusively on the Virtual Line system.

Off the Leash
Credit: ITM Krysten S.

A line could be seen early on in the morning, but by 11:15, the line was nonexistent. A Universal employee stood outside the ride to explain to Guests that the ride was down.

When you opened the Universal Studios Hollywood app, where you can see wait times and grab your Virtual Line ticket, Secret Life of Pets: Off the Leash was at the bottom of the attraction list.

Secret Life of Pets
Credit: ITM Krysten S.

The ride had no wait time and informed Guests that there were no virtual tickets left.

However, after being temporarily closed and seemingly breaking down for around an hour and a half, the new Pets attraction reopened, and Guests were once again allowed to enter the queue to board the attraction.

At the time of this article’s publication, The Secret Life of Pets: Off the Leash is operating.

Other attractions not currently operating at Universal Hollywood at this time are:

  • Despicable Me: Minion Mayhem
  • DreamWorks Theater Featuring Kung Fu Panda
  • DinoPlay (located in the Jurassic Park area)
  • Special Effects Show
  • The Simpsons Ride™
  • WaterWorld®

These attractions were not scheduled to open with the park and there is no official reopening date for them.

While all of the Upper Lot at Universal Hollywood opened up first thing, most of the Lower Lot opened later. The only attraction open on the Lower Lot when the park opened was Revenge of the Mummy: The Ride.

revenge of the mummy
Credit: Universal

Guests visiting Universal Studios Hollywood are reminded that they must show their Pass Member Preview Day ticket, as well as their Annual Pass in order to enter the park.

universal studios hollywood pass member preview
Credit: ITM

There are also health and safety guidelines that must be followed while in the park, including mandatory mask-wearing by all Guests, except when eating and drinking.  Social distancing on rides and in restaurant dining areas will also be enforced.

universal studios hollywood pass member preview
Credit: ITM

Were you able to ride The Secret Life of Pets: Off the Leash? What did you think? Let us know in the comments!

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