New automated PhotoPass cameras have hit several popular character meet-and-greet locations at Walt Disney World, and so far guests aren’t happy about it.
Part of what makes Disney stand out from other companies is the magic they create for families all around the world. One of the many reasons I love visiting Walt Disney World is to capture the laughs and the memories I create while in the The Most Magical Place On Earth, and this is done through photography.
— SJ Lefevre (@AJBCSurveys) September 14, 2019
In the Tweet below, you’ll see exactly how these photos come out using the automated cameras compared to a professional PhotoPass photographer.
— Living Dead Kyle (@kyzman) April 1, 2019
And to say guests are upset is an understatement. It didn’t take long before Disney fans took to Twitter to voice their opinions on the matter.
@WDWToday @WDWGuestService @Disney @WaltDisneyWorld @DisneyParks The news of the automated cameras replacing the PhotoPass photographers in the Mickey & Minnie meet & greet is terrible! The auto camera won’t get a pic of my kid hugging Mickey as he is greeted by Mickey and Minnie
— whinnfjord (@Whinnfjord) September 16, 2019
@DisneyParks @WaltDisneyWorld replacing amazing Photopass CMs with automated boxes is awful. You are slowly taking away the magical moments that make character experiences so great. You also are giving me one more reason to NOT buy Memory Maker.
— Joseph Marrella (@JMarrella) September 13, 2019
So how exactly does this new automated camera process work? When you walk into the room, there will be a character attendant there to guide you through the experience. The flash on the camera will go off every 3-5 seconds to capture multiple photos. The good news is the character attendants will still take pictures with your own phone if you would like some extra memories captured.
Once you finish meeting your favorite Disney character, proceed to the exit and scan your MagicBand at a kiosk to link the photos to your MyDisneyExperience account.
Personally, I hate to see the PhotoPass photographers leave because I don’t think automated cameras will be able to capture the magic like professionals can.