FastPass warning! Walt Disney World to cancel certain FastPass+ reservations to combat abuse

in Disney, Walt Disney World

FastPass+ entrance at Seven Dwarfs Mine Train

Walt Disney World will begin canceling the FastPass+ reservations of guests who cancel their resort hotel reservations associated with their FastPass+. This new policy change will go into effect beginning Monday, February 4 across all Walt Disney World Disney Resort hotels.

The new policy is aimed at addressing a specific type of FastPass+ abuse, in which a guest may book a Walt Disney World Resort hotel reservation without the intention of staying at the hotel simply because they want to take advantage of the 60-day FastPass+ booking window. Once the guest has reserved their desired FastPass+, they subsequently cancel the hotel reservation within enough time to obtain a refund for their $200 deposit.

Flight of Passage FastPass+
Getting a FastPass+ to popular attractions like Flight of Passage can save you hours in line.

As many frequent Walt Disney World vacationers are aware, guests staying at Walt Disney World Resort hotels may book FastPass+ reservations for attractions at the Walt Disney World theme parks up to 60 days in advance of their vacation start date. This is a great benefit because many Walt Disney World attractions have notoriously long standby wait times and are known for being difficult to obtain FastPass+ reservations for. Those who are not staying on Walt Disney World property can book FastPass+ reservations only 30 days in advance. Because of this benefit to staying on Walt Disney World property, many Walt Disney World guests want to take advantage of booking their FastPass+ reservations so far in advance, even when they do not want to stay on Walt Disney World property and have no intention of following through with their hotel reservation. And now that Disney is catching on to the issue, they seem to be doing something about it.

This isn’t the first time Disney has cracked down on guests taking advantage of the system. It seems as if Disney is taking a system-wide approach to combat guest abuse of benefits. As we reported 2 months ago, Disneyland Annual Passholders were seeing their passes revoked if they were known to be purchasing limited-edition and/or park-exclusive merchandise with the intent to resell the items(s). Like theme park merchandise, FastPass+ reservations are limited. Similar to the situation in Disneyland, when certain guests abuse the rules that Disney has put in place, it makes it harder for the rest of us to legitimately obtain our desired FastPass+ or coveted merchandise.

 

The abuse that impacts Walt Disney World and Disneyland is different based on some subtleties between the two parks. Disneyland has a much higher portion of guests who are locals and annual passholders. As such, abusing passholder discounts seems to be more of an issue at Disneyland, than it would be at Walt Disney World. By comparison, Walt Disney World has a unique FastPass+ system that allows guests to obtain a FastPass+ reservations either 30 or 60 days in advance depending on whether you will be staying at a Walt Disney Resort hotel. While these two are different, it can be said that Disney is likely cracking down on these issues in order to ensure an enjoyable experience for all park guests, whether they are attempting to purchase new merchandise at Disneyland or wanting to book a FastPass+ for a coveted attraction at Walt Disney World.

There is also something to note about the timeliness of Disney’s recent responses to these issues. It is likely that Walt Disney World is taking these steps now months before Star Wars: Galaxy’s Edge opens, or even before crowd levels increase. While Disney has yet to officially announce the opening date of Star Wars: Galaxy’s edge at Disney’s Hollywood Studios, they have said that it will open in late 2019. And as time passes, it only makes sense that we are getting closer and closer to the date when Walt Disney World will open up FastPass+ reservations for the two new attractions coming to the “Star Wars”-themed land. As Disney enthusiasts like many of our readers, we at Inside the Magic think that it’s better for Disney to work out these FastPass+ abuse issues sooner rather than later.

What do you think of Disney’s recent responses to guest abuse at Walt Disney World and Disneyland? Let us know your thoughts in the comments!

14 Comments

  1. Avatar

    Kathleen

    So this could potentially open up some reservations from some resorts that are apparently all booked up!

  2. Avatar

    Kurt Schmidt

    We definitely hope so. It would certainly be a welcomed change.

  3. Avatar

    MONICA CHANDLER

    Does it impacts reservations at Disney Springs hotels that have 60 day fast pass privileges, but are not Disney properties?

    1. Avatar

      Kurt Schmidt

      As I understand it, yes. It will impact any hotel that falls under the 60 day FastPass privilege like the Swan and Dolphin and the Disney Springs properties.

  4. Avatar

    Suzi Moran

    I think if someone cancels their resort reservation, then all associated reservations should be cancelled automatically and they should be made to “start over” for both FP+ and dining in a timeframe normally associated with non-resort guests.

  5. Avatar

    Jenna Nicole

    I’m glad to see this. Now, if only Disney would truly limit AP, event and limited merchandise to 1 per person per day, and enforce it by linking it to the account holders.

  6. Avatar

    Mike

    It’s about time! I go to Disney every year and have been finding it difficult to obtain Fastpasses. Hopefully this will make it easier to get them for people who aren’t trying to beat the system. Good for you Disney!!!

  7. Avatar

    Amy Gallagher

    I think this is great! Now maybe I can actually get the reservations I want!!! ? also I think Disney world does need to do the same as land in regards to the annual pass holders buying and reselling I know of someone and her prices are a bit much

  8. Avatar

    Marjorie

    Seems logical. Not sure why canceling hotel reservations doesn’t automatically cancel everything associated w/it!

  9. Avatar

    Blake

    I’m very happy of see this happen! It’s a shame that people take advantage of things. Good for Disney on cracking down.

  10. Avatar

    Catherine Morrissey

    Yes, it absolutely can and I for one hope that it does.

  11. Avatar

    Tanya

    We have been going to Walt Disney World for over 45 years. I would never have thought about doing something like that in order to benefit…wow!

  12. Avatar

    Fran

    I am glad to see this. I think dinner reservations need to be looked at also. People make resort reservations for two weeks, make dinner reservations for the second week and then cancel their first week room reservations. We’ve always had difficulty making reservations at the 180 day mark.

  13. Avatar

    Joe

    I always thought you lost your resort deposit canceling that late. I guess it’s worth the trouble for some people to do this.

    They need to work on ADR abuse now.

Comments are closed.