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Credit: Inside the MagicA Walt Disney World Resort Guest called for “nicer” Cast Members after an allegedly rude Disney Princess made her cry.
Nearly every Disney Princess meets throughout Magic Kingdom Park, Disney’s Hollywood Studios, EPCOT, and Disney’s Animal Kingdom, from classics like Sleeping Beauty (Princess Aurora) and Snow White to modern favorites like Princess Anna, Queen Elsa, and even Ariel from the live-action The Little Mermaid (2023). Between scheduled appearances and character dining, Guests have ample opportunities to meet their favorite royals.
TikToker Nat (@.missnat) visited Walt Disney World Resort for her high school graduation. She only wanted to meet Cinderella, her favorite Disney Princess. She headed to Princess Fairytale Hall in Fantasyland at Magic Kingdom, where four Official Disney Princesses greet Guests daily.
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Unfortunately, Nat’s experience was anything but magical. She recently shared this video recounting her Cinderella meet-and-greet:
@.missnat #stitch with @ #greenscreen disney feel free to replace them with me. #disney #meancinderella #disneyworld
When she approached Cinderella, Nat was already crying and started telling her she was her “favorite princess in the world.” But the Disney Princess wasn’t as excited to see her.
“She cuts me off and goes, ‘You need to lower your voice,’” Nat recalled. “So then I started basically crying, and it ruined my whole experience.”
She shared the photo of herself with Cinderella and said that princesses need to “be nicer, do better.”
Many commenters criticized Nat for complaining about a Disney Character interaction as an adult. But she stood her ground, further elaborating in a second video:
@.missnat Replying to @Meredith Riggs
“I did not raise my voice because I was thinking in my head, ‘Don’t blow it with Cinderella,’” Nat said. “Probably, yeah, my excitement did get the best of me, and I probably was a little bit loud. However, that’s still not a way to treat a Guest, no matter what… These people are paid to deal with much worse than even me.”
If you’re headed to Walt Disney World or Disneyland Resort, don’t be nervous about Disney Character interactions! The overwhelming majority of Disney Character Performers work hard to ensure a magical, positive experience for every Guest.
Have you had an awkward interaction with a Disney Princess or other Disney character? Share your experience with Inside the Magic in the comments.
Please note that the story outlined in this article is based on a personal Disney Parks Guest experience. No two Guest experiences are alike, and this article does not necessarily align with Inside the Magic’s personal views on Disney Park operations.