Cast Member Claims Disney Refuses to Accommodate Disability, Hires Others Instead

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A woman in a white tee shirt, speaking in front of a floral colored wall in a dimly lit room.

Over the past year, Disneyland Resort, Disneyland Paris, and Walt Disney World Resort have honored, uplifted, and celebrated disabled Disney Cast Members like never before.

Related: Disney Cast Member Wrangles Snake as Magic Kingdom Guests Look On

However, there is always more work to be done. After months of trying to receive accommodations for her Ehlers-Danlos Syndrome, one Disney Parks Cast Member took to social media to beg for help:


please help. the way disabled people are treated in the US, even at the most inclusive of places, is so laughable. #disablitycheck #EDS #ehlersdanlos #waltdisneyworld #castmember #disney #disabled #disabledcastmember

♬ original sound – abra 🙂

Abra started working at Walt Disney World Resort in October 2021 but stopped working in April due to complications with her disability. She submitted accommodations paperwork and a doctor’s letter at the end of August and heard back in September that her name was “in the running” to be transferred to another role.

“I’m posting this in the hopes that somebody who knows somebody at Disney casting or accommodations at Walt Disney World can help me because I am desperate,” Abra explained. “Mind you; my accommodations are not much. It’s really not that bad… They’re very reasonable and manageable.”

Two Cast Members in gray and black suits pointing in front of Sleeping Beauty Castle at Disneyland Park (Paris).
Credit: Disneyland Paris New

It’s been two months, and Abra has reached out multiple times but said it’s nearly impossible to get in touch with anyone. When she does, they have no updates for her.

Even worse, Abra has checked the Disney Careers website only to find that Disney is hiring in many of the positions Abra said she would be willing to be transferred to. “Literally anything that could accommodate me. I don’t care what it is,” the Walt Disney World Cast Member said she told the disability accommodations office.

A VIP tour guide Cast Member wearing a mask poses in Carthay Circle at Disney California Adventure.
Credit: Disney

“If anybody who knows anybody can please tell me what to do, at least to advocate for myself. I’m going to cry. I don’t know what to do anymore,” Abra said. “I haven’t been working since April because of my disability, and I’m going to have to move back home to Wisconsin, which I really don’t want to do. But if I don’t hear back from them in the next week, I’m going to have to work at another job that cannot accommodate me, and I’m going to have to be in pain all the time.”

At the time of this article’s publication, Abra has not publicly shared a response from the Disney Park. 

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