Disney Refuses to Refund Pricey Dining Package After Cancelling Fantasmic!

in Disneyland Resort

fantasmic at disneyland

Credit: Disney

Disney Parks Cast Members do their best to make your vacation as magical as possible. When things go wrong, Disney Cast Members will almost always try to make it up to you.

Sorcerer Mickey during Fantasmic!
Credit: Disney

Unfortunately, that wasn’t the case for one Disneyland Park Guest, Reddit user u/Squishyfeathers. According to the Guest, they purchased the Fantasmic! reserved seating dinner package at Blue Bayou for $89 per adult and $35 per child. The package cost was much higher than the food that most of the Guests planned to order, but they were looking forward to the reserved Fantasmic! seating.

Sadly, both showings of Fantasmic! were canceled that night. The Guest spoke to a manager at Blue Bayou, hoping for a refund, as the difference between the cost of the food and the reserved seating package was about $170. The Disney Park Cast Member refused, as the Fantasmic! dinner package policy states:

Performances can be cancelled without notice due to technical, weather or other issues. No refunds or exchanges will be issued for either the Standard or Premium Package, even if the show is cancelled.

main street electrical parade
Credit: Disney

Fortunately, the manager offered the Guests reserved seating for the Main Street Electrical Parade, and they were happy with this compromise. However, the Guest issued this warning:

Because I’m petty I feel that everyone should know if you are going to do the Dining package in the future the best way to get your money worth in the event that the show could be cancelled make sure you get the most expensive items on the menu and it almost equals the cost of the package. The menu price for my SO’s meal was $84.50 for the starter, filet mignon, Louisiana lemonade with the glow cube, and dessert. If everyone had gotten that we would have only been out $32.50, and that stings a lot less than $170.

More on Fantasmic!

Mickey Mouse in Fantasmic!
Credit: Disney

While Walt Disney World Resort fans eagerly await Fantasmic!’s return to Disney’s Hollywood Studios, Disneyland Park Guests can watch the show twice each night. From Disneyland Resort:

Daring heroes and epic villains do battle on a grand scale in an incredible nighttime show—starring Mickey Mouse.

When Dreams Come to Life

As darkness falls, dazzling special effects transform the Rivers of America into an epic canvas for this extravagant live show.

Fast asleep, Mickey dreams he is the Sorcerer’s Apprentice. With a wave of his hands, he conducts scenes from Fantasia across enormous screens of water while brilliant sparks burst overhead. Pink elephants, swashbuckling pirates, princesses and more—including memorable scenes from Disney classics such as Aladdin, The Lion King, Tangled and Pirates of the Caribbean—appear on and around the Rivers of America.

fantasmic drained
Credit: Disney

When Mickey is suddenly pulled into the Magic Mirror, his dream takes a dark turn. The Evil Queen from Snow White conjures up some of Disney’s most dastardly villains—including Maleficent as a 45-foot, fire-breathing dragon! Mickey must use the power of his imagination to vanquish his foes—and save the day.

Featuring a fantastical array of live performers, beloved Disney characters, enhanced special effects, state-of-the-art projections and superb pyrotechnics, this show will wow the entire family.

Have you ever purchased a Fantasmic! dining package? 

Please note that the story outlined in this article is based on a personal Disney Parks Guest experience. No two Guest experiences are alike, and this article does not necessarily align with Inside the Magic’s personal views on Disney Parks operations.

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