Universal Guest Kicked Off Coaster After Incident With Team Member Goes Wrong

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Hulk Coaster

Credit: Universal

A trip to a beloved attraction at Universal Orlando Resort didn’t go as planned for one Guest.

Universal’s Islands of Adventure and Universal Studios Florida are home to many thrilling attractions, perhaps none more intense than The Incredible Hulk Coaster located in Marvel Super Hero Land at Islands of Adventure.

The massive green coaster has been a staple at the theme park for years and can be spotted by Guests well before even arriving inside the Park.

Universal Orlando Islands of Adventure
Credit: Universal

However, one Universal Guest alleges an incident with a Team Member did not go well, resulting in them being kicked off the ride.

“Hulk made an announcement today they weren’t taking seating requests,” User U/OrangePylon805 said in a recent Reddit thread. “Except I need the big boy seats. I was assigned a row without one, so I asked for a different row. I tried to explain that it was because I didn’t fit in the row I was assigned but before I could finish, the op told me I couldn’t ride and kicked me out of line for not listening to him and not going to the row I was assigned.”

Universal Orlando Resort
Image Credit: go.carolinas.aaa.com

The Guest says the attraction was not taking seating requests, but that they needed the modified seats– which can be found in specific rows in the front, middle, and back of each train– so that they could fit. There was clearly a communication mishap between them and the Universal Team Member that resulted in them allegedly being kicked out of line without being able to ride.

While miscommunications can happen, this is not the typical experience for Universal Park Guests and their interactions with Team Members. Most experiences are very positive and Team Members are there to ensure their safety and to make sure that they have an enjoyable time at the theme parks.

universal orlando
Credit: Universal

Universal’s official description of The Incredible Hulk Coaster reads:

Unleash Your Inner Hulk.

You’ve volunteered to take part in a science experiment based on Dr. Bruce Banner’s research—but a blast of gamma radiation changes everything. You launch up to 67 miles per hour as Hulk-like power propels you upside down into a zero-gravity roll, racing faster and faster. Hang on as this high-speed, red-line rampage smashes its way through the sky.

More On Universal Orlando Resort

Universal Orlando Resort is home to many thrilling and epic attractions that you won’t want to miss. You can experience Hogsmeade, which includes Harry Potter and the Forbidden Journey, Hagrid’s Magical Creature Motorbike Adventure, and The Flight of the Hippogriff, as well as Jurassic Park River Adventure, the all-new Jurassic World: Velocicoaster, Skull Island: Reign of Kong, The Amazing Adventures of Spider-Man, The Incredible Hulk Coaster and much more at Universal’s Islands of Adventure.

the amazing adventures of spider-man
Credit: Universal

Then, don’t forget about all the amazing attractions like Despicable Me: Minion Mayhem, The Simpson’s Ride, E.T. Adventure Ride, Harry Potter and the Escape from Gringott’s, MEN IN BLACK: Alien Attack, Hollywood Rip Ride RockIt, and much more all next door at Universal Studios Florida. Also in major Universal Parks News, Epic Universe— the largest Universal Park in the world— is currently under construction and is set to be finished by 2025.

What do you think of this incident at Universal? Let us know in the comments.

If you want to visit Universal Orlando Resort, you can today! Click here to get your vacation started! You can go to Universal Studios Florida, Islands of Adventure, then eat some dinner and grab a drink at CityWalk. Want to take a splash? Volcano Bay is ready for you. With so many fun events like Mardi Gras, Halloween Horror Nights, and more, Universal will give you an action-packed adventure like you are in the movies! And, who could forget about the Wizarding World of ‘Harry Potter’! Universal is also in the midst of building its biggest theme park ever, the Epic Universe, which is set to open in 2025. Or, how about a trip to Universal Studios Hollywood to experience the movies?

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