Stranded Guests Evacuated From Elevated Ride as Failures Continue

in Theme Parks

Nickelodeon Universe at American Dream Mall

Credit: ABC7 New York

For the second time in the last six months, Guests were left stranded aboard Dora’s Sky Railway at the American Dream Mall in East Rutherford, New Jersey.

Dora Sky Railway at American Dream mall
Credit: American Dream Mall

Related: Shots Fired at Major Shopping and Theme Park Complex Leave One Injured

The elevated ride broke down due to a power failure in an electrical component, state officials said, leaving Guests stuck and needing an evacuation.

“All guests were successfully removed from the attraction in a timely and controlled manner. There were no requests for medical attention made at the time of the event,” said Tammori C. Petty-Dixon, spokeswoman for the New Jersey Department of Community Affairs.

Nickelodeon Universe at American Dream Mall
Credit: ABC7 New York

Related: Disney Guests Experience Incredible Evacuation

As reported by NJ Advance Media, Petty-Dixon said in an email that the evacuation was “performed by trained personnel utilizing lift equipment.” “The cause of the issue was an electrical component failure. Repairs will be made and the ride will be put back in service,” she added.

The first incident on this attraction occurred in September 2021, due to the same failure and leaving Guests stranded.

Spongebob ride at american dream mall
Credit: American Dream Mall

Related: Estimated 150 Guests Evacuated as Disney Attraction “Struggles to Stay In Motion”

In response to NJ Advance Media, Petty-Dixon stated, “American Dream has reported to the department on two occasions that the ride has been evacuated outside the normal loading and unloading station.” “Both evacuations happened under the same circumstance. The train stopped on the track due to an electrical component failure, which prevented the train from moving,” she added.

Fortunately, there were no reported injuries in either of the incidents.

According to Petty-Dixon, the ride was examined the next day by inspectors from the state’s Department of Community Affairs, working to identify the faulty component.

American Dream Mall
Credit: American Dream Mall

American Dream officials said the problem had been fixed by noon that same day. “Dora is open and operating as usual today,” said Melissa Howard, spokeswoman for American Dream.

The official website for Nickelodeon Universe at American Dream Mall describes the attraction as follows:

¡Todos a bordo! Join Dora for a trip aboard her little blue train friend, Azul. First, a hot air balloon floats you up to the rail station in the clouds. Then you’ll board Azul for a sky-high journey featuring scenic views of the park from the elevated tracks. Min. Height: 42″

American Dream Mall
Credit: American Dream Mall

Related: Boy Suffers Significant Head Injury After Incident on Major Theme Park Ride

More on American Dream Mall

Opened in 2019, American Dream Mall is the second-largest shopping and entertainment complex in the United States with over 450 stores, featuring the only indoor ski park in the United States, along with a live aquarium, an ice rink, a mirror maze, two mini-golf courses, the Tilt 3D art museum, and a LEGOLAND Discovery Center. American Dream Mall also houses two significant IPs under its roof, the DreamWorks Water Park, the largest indoor water park in North America, and Nickelodeon Universe Theme Park, the largest indoor theme park in the Western Hemisphere, with some of the tallest, steepest and longest rides in the world. The shopping and entertainment complex will open its newest attraction, The Dream Wheel, on April 13th.

Have you visited Nickelodeon Universe or DreamWorks Water Park at American Dream Mall? Tell us about it in the comments below!

Comments Off on Stranded Guests Evacuated From Elevated Ride as Failures Continue