Disney Repeatedly Attempts to Check-Out Guests Hours Early

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Family of Guests at Walt Disney World Resort

Credit: Disney

When Guests visit Walt Disney World, they get the chance to stay at one of the many revered Disney hotels that every fan loves to stay at. Whether your staying at Disney’s Pop Century Resort, Disney’s Grand Floridian Resort, Disney’s Coronado Springs Resort, or any of the other 25+ Resorts on property, every hotel is nicely themed to a different location or subject, immersing Guests deeply during their stay with the magic of Disney.

Credit: Disney

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The worst part about staying at a Disney Hotel, however, is that there will come a time when all Guests must check out. Check-out time is 11:00 a.m., but it seems that some Guests are not too happy with the constant asks to leave the room hours before this designated time.
Carly Caramanna (@CarlyCaramanna) recently took to Twitter to post a thread regarding housekeeping asking Guests to leave early. Carly stated:

Yikes! Not even 8:30AM and housekeeping was pounding on our door yelling “time to check out!” I’m seriously wondering why I renewed my pass. Ugh.

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In the thread, Carly noted that this then happened two more times. It seems that Carly spoke with a housekeeping manager who noted that many Guests like to check out early, which is why they do this.

On a recent stay at Disney’s Gran Destino, we also experienced a similar situation. At 8:00 a.m., we were woken up by a knock on our door by housekeeping; after noting that we would be there until 11:00 a.m., we then had another Cast Member ask us if we were leaving only an hour later at 9:00 a.m. At 10:00 a.m., one housekeeper walked into our room without knocking, assuming we had left.

Family of Guests at Walt Disney World Resort
Credit: Disney

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It seems that the ongoing demand for Disney Resorts must be very high, as Disney is doing their best to quickly turn over its hotel rooms to new Guests. Unfortunately, at times, that means that they must allow their Guests to feel like they are being kicked out of their room earlier than expected. With check-in being at 4:00 p.m., however, it seems that leaving Guests to enjoy their room until check-out would still give housekeeping five hours to turn over rooms. With hotel rooms being rather costly at Walt Disney World, this early wake-up call on your final day of magic may not be the ending you wanted for your vacation.

When it comes to check out times, here is what the Walt Disney World website states: 

The check-in time is 4:00 PM for Disney Deluxe Villas, 3:00 PM for the other Disney Resort hotels. The check-out time is 11:00 AM.

When you arrive at your Disney Resort hotel, visit the Front Desk and we’ll provide any theme park tickets that are included in your Disney Resort Hotel Package—even if it is before the standard check-in time.

disneys contemporary resort
Credit: Inside the Magic

View a complete list of the Disney Resort hotels at Walt Disney World Resort.

Direct-to-Room Service

If you’re using the Direct-to-Room service, you can use your MagicBand or the Unlock Door feature on the My Disney Experience app to begin enjoying your Disney Resort hotel in certain areas—such as the pool—on the day of your scheduled arrival, even before your room is ready. You can also continue to use the Resort hotel facilities for the rest of the day after you check out.

Mobile Resort Checkout

Starting late-March 2022, select Disney Resort hotels are offering a new mobile feature for an easier checkout experience. Guests who have a credit card on file, or who have a zero-dollar balance, are able take advantage of this flexible option.

Here’s how it works:

First, ensure your card is on file, or that you have a zero-dollar balance, by opening the My Disney Experience app and navigating to your reservation details page. Select “View Charges” to review your information.
Once you have viewed and approved your charges, select the “Check Out Now” button in the Mobile Resort Checkout module to begin the checkout process.
Please keep in mind, if you decide to make additional purchases throughout the day, you will still be able to charge them to your room if you used the Mobile Resort Checkout feature.

Sandcastle water slide at Disney's Old Key West Resort
Credit: Disney

Luggage Assistance

Exploring the hotel or theme parks before you leave? Store your luggage with Bell Services and enjoy the parks or Resort hotel amenities for the rest of the day.

Simply tap the “Bell Services” button on your in-room telephone or carry your bags to the Bell Services stand near the lobby. You will be given a ticket and will have to return to the stand with this ticket to retrieve your bags.

Participating Resorts

The Mobile Resort Checkout feature is available at Disney’s Riviera Resort and Disney’s Caribbean Beach Resort. Check back soon for updated availability information.

Have you experienced this issue at a Disney Resort in the past? Let us know in the comments below. 

Let the expert team at Academy Travel help you plan your next magical vacation to Walt Disney World Resort’s four theme parks — Magic Kingdom, EPCOT, Disney’s Animal Kingdom, and Disney’s Hollywood Studios — and the Disney Springs shopping and dining district!

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