Disney on Ice Shut Down For “Multiple and Repeated” COVID-19 Violations

in Entertainment

belle be our guest disney on ice

Credit: Disney

In October 2020, Disney on Ice began performances again amid the ongoing COVID-19 pandemic.

disney on ice mickey and friends
Credit: Disney

Related: Disney On Ice Resumes – Can Disney World Also Bring Back Shows?

Disney on Ice is owned, produced, and operated by Ice Follies and Holiday on Ice, Inc. (Feld Entertainment). The company is The Walt Disney Company’s longest licensee. Feld Entertainment has a number of health and safety protocols that were created with CDC guidelines in mind. These are designed to keep Disney on Ice viewers safe as COVID-19 continues to spread.

All of Disney’s own open properties — Tokyo Disney Resort, Shanghai Disneyland, Walt Disney World Resort, Disneyland Resort’s Downtown Disney District, Disney’s Hilton Head Island Resort, Disney’s Vero Beach Resort, and Aulani, a Disney Resort & Spa in Hawaii — also have a number of health and safety requirements, such as necessitating that Guests age 2 and over to wear face masks, practice social distancing, and follow other health guidelines to remain safe during these unprecedented times.

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Credit: Disney

Related: Disney Enforces Face Mask Policy, Denies Guests Entry to Pop Century

Disney on Ice often performs at major sporting venues, such as NBA facilities, and multi-purpose arenas. Recently, the show “Dream Big” was on-site at Kansas City Missouri’s T-Mobile Center.

The show has now been shut down due to “multiple and repeated” violations of COVID-19 protocols that were agreed upon with Kansas City officials. Per KansasCity.com:

…it [Disney on Ice] violated pandemic rules and failed to report a COVID-19 outbreak among its staff, City Hall announced Friday.

Disney on Ice performers were expected to present six more shows at T-Mobile Center Friday through Sunday. But according to an order from the city’s Health Department, the production’s approval to perform for spectators was revoked for “multiple and repeated violations” of the COVID-19 mitigation plan the production and the city agreed to. Such plans are required as part of the mayor’s restrictions on indoor gatherings during the pandemic.

“To protect Kansas City families and residents attending the event, the Health Department asked Disney on Ice to cancel the Kansas City tour,” city spokesman Chris Hernandez said in an email. “On Friday, the Health Department issued an order revoking approval of gathering.”

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Credit: Disney

Related: Guests React to Disney Parks’ Updated Face Mask Guidelines

T-Mobile Center shared the following Tweet to their official Twitter account:

The remaining performances of  @DisneyOnIce scheduled to take place at T-Mobile Center in Kansas City from Friday, Feb. 5 through Sunday, Feb. 7 have been canceled.

An Update From Feld Entertainment

Since publishing this article, a Feld Entertainment representative has reached out to Inside the Magic and provided us with the following details regarding the company’s health and safety regulations:

…[Feld Entertainment’s] established COVID-19 protocols were developed based on CDC guidelines and public health recommendations. Feld Entertainment touring units follow all applicable guidance and/or mandates from government authorities that are intended to slow the spread of COVID-19.

For more information on the Feld Wellness plan, visit https://www.disneyonice.com/guest-wellness

A video testimonial regarding Feld’s health and safety protocols can be found below:

The company also shared the following statement:

The wellness of Feld Entertainment’s customers, crew and the T-Mobile Center’s staff was not at risk. Feld Entertainment’s established COVID-19 protocols were developed based on CDC guidelines and public health recommendations. Feld Entertainment touring units follow all applicable guidance and/or mandates from government authorities that are intended to slow the spread of COVID-19. The safety of tour personnel, our guests and everyone involved in the production of the shows is the top priority. All impacted personnel will remain in isolation/quarantine per CDC guidelines.

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Credit: Disney on Ice

At this time, Disney on Ice has upcoming performances scheduled into April 2021 for both “Dream Big” and “Mickey’s Search Party.”

There has been no word on whether the COVID-19 outbreak among performers in Kansas City will impact future shows. The next series of performances for the “Dream Big” Disney on Ice cast is scheduled to begin on February 11 in Green Bay, Wisconsin.

Disney on Ice tickets are available on the official Disney on Ice website. If you choose to attend Disney on Ice in your area, you will experience “unexpected stunts” and “unexpected hijinks” all with special guest Mickey standing by!

Various Disney characters, including Moana, Belle, Ariel, the Toy Story gang, and more appear in current Disney on Ice shows.

What do you think about Disney on Ice’s pandemic violations and failure to abide by Kansas City’s coronavirus protocols?

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