If you are a Walt Disney World annual passholder on the monthly payment plan, keep this in mind.
It looks as though the company has just pushed through multiple months of payments for Disney World annual passholders who are on the monthly payment plan. Several users have taken to Twitter to share their frustrations.
Did @Disney really just charge me 4 months of the annual pass at once when their parks are still closed!! This is BS. Never getting an annual pass again.
— Priscilla ∞ (@_l0vepri) July 3, 2020
Evidently it was a computer glitch and they’ll be processing refunds. I usually pay $103/month for 3 passes and got walloped for $413… I’m like “umm, did I just book a hotel room?!”
— Mike (@mikelechter) July 3, 2020
— Alejandro Alcantara (@aaalcantara31) July 3, 2020
It looks as though this was a computer glitch, according to Twitter user @mikeletcher, and Disney should be processing refunds to those who were charged multiple times.
UPDATE: The payment system apparently underwent an update, causing the charges to appear on passholders' accounts. Disney is aware of the issue and working to resolve it. https://t.co/duXa1vCCSP
— Ashley Carter (@AshleyLCarter1) July 3, 2020
Disney has since admitted that this was an error, and they are working to correct it: “Passholders on the monthly payment program were incorrectly charged today. We are in the process of reversing these charges and apologize for the inconvenience this caused.” Read more here.
Keep an eye on your bank account and we recommend contacting Disney directly for help and more information.
More Information on Disney Parks Reopening
Disney World is gearing up for the phased reopening of its theme parks — Magic Kingdom park and Disney’s Animal Kingdom will open the gates on July 11 while EPCOT and Disney’s Hollywood Studios plans to open on July 15. The Resorts on property also will be opening up in phases with each resort having a different reopening date.
If you are looking for more information on transportation services for when Walt Disney World Resort reopens, check out our full transportation guide here.
Keep in mind you need a park reservation in order to enter the theme park. If you are an annual passholder looking for tips on how to score a park reservation, check out our guide here.
Remember that when Disney World reopens to guests next month, things at the theme park will look a lot different. Social distancing measures will be put in place, excessive cleanliness, encouragement of mobile orders, plexiglass, and as we previously mentioned, the elimination of character meet and greets. Also being eliminated from the parks are parades and fireworks along with other similar entertainment that draws a crowd, and much more.
Are you an annual passholder on the monthly plan? Were you affected by the multiple charges from Disney? Let us know in the comments below.