Earlier this year, when the Walt Disney World Resort began announcing the theme park closures, and later when they announced the extension of those closures, the company decided to issue refunds to those Annual Passholders that were on monthly payment plans.
Guests are recently reporting those refunds are reflecting in their accounts.
Twitter Disney Darko @disneydarko shared:
Just woke up to this refund from Disney for my annual pass.
Just woke up to this refund from Disney for my annual pass. ??♂️ pic.twitter.com/Jvnx1hLQlu
— Disney Darko (@disneydarko) June 1, 2020
Walt Disney World Annual Pass Refund Information
If You Are an Annual Passholder Who Has Paid in Full
All active Walt Disney World theme park and waterpark annual passes will be extended for the number of days the parks are closed. The new expiration date will be reflected on the annual passholders account prior to the reopening of the parks.
As an alternative, and in lieu of an extension of their passes, Passholder’s who have paid in full may choose to receive a partial refund for the park closure period. To request an alternative option, we ask that you contact VIPASSHOLDER Support At 407-939-7277. We do anticipate heavy call volume and appreciate your patience as we answer all inquiries.
If You Are an Annual PassHolder on the Monthly Payment Plan
On April 5, 2020, we automatically stopped and will waive the monthly payment due while the theme parks are closed. We will also retroactively refund payments made between March 14 through April 4, 2020. Payments will resume on the passholders regularly scheduled payment dates once the parks reopen. Please note past expiration dates will not be extended and passes will expire upon their originally scheduled expiration date.
As an alternative, guests who are paying for Walt Disney World annual passes using their monthly payment program may choose to have their monthly payments postponed starting with payment due April 5, 2020 through the park closure period and then resumed on the passholders regularly scheduled payment date once the parks reopen. Postponed payments will be collected in the month following the end of the passholders currently schedule payment term. The pass will be extended the number of days the parks are closed. The new expiration date will be reflected on the annual passholders account prior to the reopening of the theme parks. To request this alternative option, we asked that you contact VIPASSHOLDER Support At 407-939-7277. We do anticipate heavy call volume and appreciate your patience as we answer all inquiries.
Our annual passholders are some of our most loyal Guests, and we stand ready to help during this incredibly uncertain time. If you have any questions, please contact VIPASSHOLDER Support At 407-939-7277.
When you visit, a chat option for guests impacted by these closures is available so you can ask any additional questions you might have that might not have been addressed yet.
Walt Disney World Annual Passholder Preview
An Annual Passholder preview has been announced for the theme parks reopening. In the past, Disney World has invited guests with Platinum Annual Passes to these events. The current tiers for Florida residents and DVC owners are Platinum Plus, Platinum, Gold, Silver, Disney Theme Park Select, Disney Weekday Select, EPCOT after 4, and Water Park Annual Pass options.
No word yet if these previews will be for all tiers of Annual Passholders or just for a select few. Be sure to keep an eye here at Inside the Magic for the latest in Disney news and more magical content.