As part of Universal Orlando’s reopening the theme park resort is requiring all guests to wear a face mask prior to entering its CityWalk area. However, according to the theme park’s website, if you have a disability that prevents you from wearing a face-covering you may be able to opt for a face shield instead. If you’re considering this for your next visit, be sure to be mindful of these restrictions.
For those not familiar, as part of Universal Orlando’s reopening the company has adopted a list of new safety precautions outside of just face masks. These include all guests undergoing a temperature screening, with visitors who have a temperature of 100.4 to not be permitted on the premises.
This is all in addition to all guests having to apply supplied hand sanitizer to their hands before getting on attractions and standing on designated social distancing markers on the floor to maintain a 6-feet distance between their parties and other guests. But, from this list, the mandatory face coverings seem to be the new precaution that most guests are struggling with.
On the Universal Orlando website, the company shares “If you have a disability that prevents you from wearing a face covering, please contact Guest Services about alternative accommodations, which is to wear a face shield during your visit. Please note that face shields are not permitted on certain attractions, and guests will have to switch to a face covering for those experiences. Please refer to our Guide for Rider Safety and Accessibility for all ride requirements.”
Inside The Magic reached out to Universal Orlando’s guest services to better understand this policy and we were informed of a few details guests should consider before pursuing this option in place of a face mask.
As per a guest service representative for Universal Orlando, guests are required to show up to the theme park with a face mask and will not be permitted with a face shield. In order to utilize a face shield guests must first head over to the guest services on property to speak with a representative in person. Upon speaking with this department guests may then switch to a face shield.
Additionally, it’s worth mentioning again the face shield is not permitted on all attractions and guests will be asked to switch to a face mask for specific experiences throughout both theme parks.
There are no signs stating which face-covering method is required outside of each attraction. However, we recommend talking to a ride attendant outside of each experience to be on the safe side.
What are your thoughts on wearing a face shield instead of a face mask at the Universal Orlando theme parks? Let us know in the comments!