Disneyland Resort Reopening FAQ

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disneyland experience updates

Credit: Disney

We have updated this article since it was originally published to include the most recent information regarding the reopening of Disneyland Resort.

Disneyland Resort has officially launched a new web page to prepare for its phased reopening.

Called the Experience Updates page (just like the Walt Disney World Resort version), the new element of the official Disneyland website shares the most up-to-date information regarding the reopening of Disneyland Resort, including dates for the phased reopening, health and safety information, annual pass and ticket information, and more. It is an organized and concise web page where Disney can share answers to what will likely be frequently asked questions as Guests prepare to visit the Happiest Place on Earth once the theme parks reopen their gates.

Below are some details to note if you plan on visiting the parks during the beginning phases of reopening:

  • Reservations will be required to get into the theme parks.
  • Capacity, parking, and operating hours will be limited.
  • New tickets sales have been paused.
  • The reopening date for the Disneyland Hotel has not yet been announced.
  • Character meet and greets have been suspended, although characters will still be present in the parks.
  • Fireworks and other nighttime spectaculars, as well as parades, will be temporarily unavailable.

Below is the information that you will find on the newest page on the official Disneyland Resort website. As more information is released, it will be available online.

Return to a Land of Magic

A phased reopening of the Disneyland Resort has begun with the Downtown Disney District. Learn what you can expect during your next visit—and be sure to check back here as information is updated often.

Some images shown throughout this website do not represent current operational guidelines or health and safety measures such as face covering and physical distancing requirements. See below for important details to know before you visit.

We Welcome You Back to the Disneyland Resort

The Downtown Disney District has begun a phased reopening. Learn what you can expect during your next visit.The Hotels of the Disneyland Resort remain closed and will reopen at a later date.

Disneyland Park and Disney California Adventure Park remain closed and will reopen at a later date, pending state and local government approvals.

Enhanced Health and Safety Measures

We recognize that the COVID-19 situation is constantly evolving, which is why our reopening approach is deliberately fluid and phased, and there are many factors that are helping us determine the timing of when various aspects of our business will reopen in a responsible way. In addition to following existing state and local guidelines, which continue to evolve, we currently are working with our unions to responsibly and thoughtfully implement new health and safety measures for Cast Members. These enhanced health and safety measures include:

  • Enhanced Protective Measures: We will require mandatory face coverings for both Cast Members and Guests, ages 2 and older, with the addition of hand-washing stations and physical barriers, where appropriate.
  • Physical Distancing: We will reduce theme park capacity to enable physical distancing and add appropriate signs to help Guests move responsibly throughout the property. 
  • Temperature Checks: All Guests will undergo temperature screenings prior to entering the Downtown Disney District or the theme parks; in addition, health screenings and temperature checks will be required daily for Cast Members.
  • Limited-Contact Enhancements: We are recommending cashless transactions and we will reduce Cast Member and Guest interactions with helpful technology, including the expansion of Mobile Order in our Disneyland app, Apple Pay and more.
  • Enhanced Cleaning and Sanitation: We will build upon our existing standards of cleaning with heightened protocols.

While it may be a bit different from the last time you visited, we’ve come up with new ways to create magical moments together—and memories to treasure forever.

Reopening with a New Park Reservation System

The Disneyland Resort will reopen with some important updates to promote physical distancing, including:

  • Park Reservations: Because theme park capacity will be significantly limited to comply with governmental requirements and promote physical distancing, we will manage attendance through a new theme park reservation system that will require all Guests, including Annual Passholders, to obtain a reservation for park entry in advance. Theme park reservations will be subject to availability. More details about this new reservation system will be available soon.
  • New Ticket Sales: At this time, we are also temporarily pausing new ticket sales and Annual Passport sales and renewals. Additional details will be provided soon.

The Hotels of the Disneyland Resort remain closed and will reopen at a later date.

Disneyland Park and Disney California Adventure Park remain closed and will reopen at a later date, pending state and local government approvals.

Upon reopening, certain theme parks, hotels, restaurants and other locations may be limited in capacity and subject to restricted availability or even closure based on guidance from health experts and government officials. Furthermore, certain attractions, experiences, services and amenities will be modified, have limited availability or remain closed. Park admission and offerings are not guaranteed. We will provide more information as it becomes available. We reserve the right to cancel any reservations, admission media or purchases and provide applicable refunds. Please also see our policies regarding cancellations by Guests.

Additionally, select attractions and certain experiences that draw large group gatherings—such as parades and nighttime spectaculars—will return at a later date. While character meet-and-greets will be temporarily unavailable, Characters will be in our parks in new ways to entertain and delight our Guests. The Disneyland Resort will also have capacity measures in place, as well as limitations on parking and operating hours.

Given this unprecedented situation, we appreciate everyone’s patience and understanding as we navigate through this process as responsibly as we can. Additional measures and procedures will be announced closer to the opening date.

Learn about other reopening-related updates.

Credit: Disney

COVID-19 Warning 

We have taken enhanced health and safety measures—for you, our other Guests and Cast Members—and we ask that you follow all posted instructions while visiting the Disneyland Resort.

However, an inherent risk of exposure to COVID-19 currently exists in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. According to the Centers for Disease Control and Prevention, senior citizens and Guests with underlying medical conditions are especially vulnerable.

By visiting the Disneyland Resort, you voluntarily assume all risks related to exposure to COVID-19.

The page adds that Guests should be aware of the health risks they make be taking when visiting Disneyland Resort during its phased reopening period. You can learn more on the official website here.

Need an expert to guide you through these changes as you navigate Disneyland Resort on your next trip? Academy Travel agents understand these changes and will make sure your trip is magical. Reach out to them here!

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