What You Need to Know Before Visiting Downtown Disney

in Disneyland Resort

Downtown Disney FAQ

Credit: Disneyland

We’re only a few weeks away from the beginning of the phased reopening of Disneyland Resort in Anaheim, California.  There’s been a lot of information and questions that have come up — and even a petition was started– since Disneyland announced their plans for a Phased Reopening .  Most recently, there have been new details on the Downtown Disney reopening as it is the first part of the Disneyland Resort to reopen on July 9th.

If you’re looking to head down there when it reopens, here are some in depth answers from Disneyland to frequently asked questions. This information comes straight from the Disneyland Resort official website.

You can also read the full list of available restaurants and stores reopening here.

Guest Parking and Entrances

During this initial reopening phase, Guests will be instructed to self-park in the Simba Parking Lot and make their way to the Downtown Disney District entrance adjacent to the Disneyland Hotel, near Earl of Sandwich. All other Guest parking locations will be closed. 

Rideshare drop-offs will occur on Harbor Boulevard Guest drop-off and pick-up location, or at the Downtown Disney District Guest drop-off and pick-up location on Downtown Drive.

Young Simba
Credit: Disney

Temperature and Security Screening

All Guests are required to undergo temperature screenings prior to entering the Downtown Disney District.

  • Guest Screenings: During this initial reopening period, Guests will undergo temperature screenings in front of the designated Downtown Disney District security screening location. Based on guidance from health authorities, anyone displaying a temperature of 100.4 F or above will be directed to an additional location for rescreening. A Guest with a temperature of 100.4 F or above—in addition to everyone in the Guest’s traveling party—will not be allowed entry.
Minnie and Mickey Temperature
Credit: Disney

Enhanced Cleanliness Procedures

We’ve increased cleaning procedures in high-traffic areas such as handrails, benches, tables, handles, restrooms and more. Additionally, the Downtown Disney District will reopen with hand sanitizer and hand-washing locations, and Guests are highly encouraged to use these while visiting.

Fantasia Brooms
Credit: Disney

Face Coverings

Face Coverings: Guests are required to bring and wear face coverings when visiting the Downtown Disney District.

All face coverings should:

  • Fully cover an individual’s nose and mouth and allow the Guest to remain hands-free
  • Fit snugly but comfortably against the side of the face
  • Be secured with ties or ear loops
  • Be made of breathable material, either disposable or reusable

Costume masks are not considered appropriate and are prohibited from being worn, in alignment with our existing rules.

PIXAR Cloth Face Masks 4-Pack Set – Pre-Order
Credit: shopDisney

Operational Changes for Physical Distancing

Managing the number of Guests visiting the Downtown Disney District has been a major consideration as we implement physical distancing guidelines based on guidance from health authorities and government officials. One of the ways to do that is to limit the number of Guests and Cast Members at any given time for each location. 

  • Signage: Directional signage has been installed to assist Guests to maintain physical distancing as they move throughout the property. Additionally, ground markings will help promote proper physical distancing when queuing is needed at a location

Following guidance from health authorities and government agencies regarding enhanced screening procedures and prevention measures, we have made some temporary adjustments that include limited-contact Guest Services to promote physical distancing and cleanliness. 

  • Physical Barriers: Physical barriers have been added in select places where it is difficult to maintain strict physical distancing guidelines. These may be visible in areas around cash registers, for example, to help ensure proper distances between people.
  • Cashless Transactions: At this time, it is recommended that Guests use cashless payment options while visiting the Downtown Disney District, including debit cards, credit cards, Disney gift cards, etc. Guests can also use contactless payment options, such as mobile wallets, or purchase a Disney Gift Card at the World of Disney store and select merchandise locations for use at Disney-owned and ‑operated merchandise locations.
Eeyore's Tent
Credit: Disney

Dining

Dining locations at the Downtown Disney District will begin to reopen in a way that incorporates our enhanced health and safety measures, including physical distancing, the use of appropriate face coverings by Operating Participant employees, Cast Members and Guests, increased cleaning procedures and limited-contact Guest services.

To promote physical distancing and touchless transactions, a number of changes are being made to our dining locations, including:

  • Increased outdoor patio-style seating available at select locations
  • Parties seated at tables 6 feet apart
  • Digital or single-use menus available at many locations

Reservations
For some table service restaurants, Guests will be able to make advance dining reservations by booking online or on the official Disneyland app. Some dining locations may also use their own reservation system or virtual waitlist. Please check with each individual location to confirm their reservation process. Keep in mind, upon your arrival, all members of your party must be present before seating, and hosts must bring your entire party to the table at one time.

Ratatouille
Credit: Disney

Need an expert to guide you through these changes as you navigate Disneyland Resort on your next trip? Academy Travel agents understand these changes and will make sure your trip is magical. Reach out to them here!

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