Walt Disney World Resort has shared an operations update regarding new ticket sales and hotel reservations, dining and experiences, and FastPass+ and Extra Magic Hours.
As a reminder, Magic Kingdom and Disney’s Animal Kingdom are reopening on July 11. EPCOT and Disney’s Hollywood Studios are reopening on July 15. You can read about their official reopening plans here.
According to the most recent update published officially by Disney, all new ticket sales, hotel reservations, dining reservations, experience reservations, and FastPass+ reservations are now paused for the time being.
Disney made the decision to temporarily pause all new ticket sales and Disney Resort hotel reservations to focus on accommodating guests with existing tickets and reservations.
Because Disney World theme parks will be operating at a limited capacity — and because restaurants will be adhering to social distancing guidelines — Disney has decided to cancel all existing dining reservations. All experience bookings have been canceled as many will either be limited in capacity or closed when Magic Kingdom, EPCOT, Disney’s Hollywood Studios, and Disney’s Animal Kingdom reopen in mid-July.
Disney has also decided to automatically cancel all existing FastPass+ selections. The FastPass+ service has been suspended for the time being. Extra Magic Hours will also be temporarily suspended.
Keep in mind that if you have an upcoming reservation for Walt Disney World Resort, Disney will be reaching out to share more information and details about the options available to you. Disney also shared a reassuring message along with the operations update:
We are reaching out to guests affected by these updates with additional information and details on options, including refunds. We understand how much excitement, thought and time goes into planning a Disney vacation and realize some of these changes may be disappointing. Please know we will be here to help you, as we remain focused on delivering a wonderful experience for everyone who visits.
Read Disney’s official update below:
- New Ticket Sales and Hotel Reservations: At this time, we are temporarily pausing new ticket sales and Disney Resort hotel reservations so we can focus on guests with existing tickets and reservations. Existing ticket holders and Annual Passholders will be able to make a theme park reservation before new tickets are sold; we will be reaching out to these guests soon to provide additional details. We will resume new sales of tickets and Disney Resort hotel reservations after that period of time. Theme park reservations will be limited due to attendance limitations and will be subject to availability.
- Dining and Experiences: In order to foster physical distancing during this time, upon reopening, our offerings, restaurants and other experiences such as behind-the-scenes tours will be limited in capacity, and other experiences may remain closed. As a result of limited capacity, we have made the difficult decision to cancel all existing dining reservations and experience bookings, including Disney dining plans included in packages, through the end of the year. We will reopen dining and experience bookings with more limited numbers closer to when the parks reopen. We will also shift from a 180-day booking window to a 60-day booking window for dining and experience bookings going forward to allow Guests to make their plans closer to their visits.
- FastPass+ and Extra Magic Hours: As a result of the COVID-19 impact, the FastPass+ service will be suspended for the time being as we plan to use additional queue space to manage capacity at our attractions and maintain physical distancing. We will automatically cancel existing FastPass+ selections and share any future updates on the service at a later date. Also, please note that upon reopening, Extra Magic Hours will be temporarily suspended.
We will share more information as soon as Disney releases it. If your upcoming trip to Disney World has been affected by these updates, please work with your Authorized Disney Vacation Planner or Disney directly in order to find the best solutions.