Disney Officially Notifies Guests of Canceled Dining Plans, Dining Reservations, FastPass+

in Walt Disney World

Walt Disney World

Credit: Disney

Walt Disney World Resort has officially begun emailing all guests with upcoming trips. Guests are beginning to receiving notifications directly from Disney letting them know that their reservations are being impacted, as Disney is automatically canceling all dining reservations, FastPass+ reservations, experience reservations, and Disney Dining Plans.

Below is the official update from Disney that is being sent to Disney Resort hotel guests who purchased a Dining or have a dining or experience reservation:

Resort hotel Guests who purchased Dining Plan, have a Dine/Experience Reservation and tickets

As we plan for the reopening of our Disney Resort Hotels and Theme Parks, we are keeping the wellbeing of our Guests and Cast in mind. And we’re here to help you as we introduce new measures focused on delivering an enjoyable and magical experience for everyone who visits.

Unfortunately, these new measures have also required us to cancel any dining reservations, experience reservations and FastPass+ selections you may have made.

As a result of physical distancing, capacity in restaurants and availability of dining experiences is very limited and certain experiences such as Character dining cannot be provided.

Because of this, we have also made the difficult decision to cancel and temporarily no longer offer Disney dining plans.

We recognize the inconvenience this poses and we’re deeply sorry. We will be modifying your package to remove the dining plan. The price of the package will be adjusted accordingly and your modified package and price will be provided in a new confirmation. You will receive a refund of the difference in the package price if you have already paid in full or a reduction in amount due if you have not yet made final payment.

There’s nothing you need to do at this time. We will be contacting you shortly with more details about the process to secure new reservations, including our new dining and experience reservation window which will accommodate selections up to 60 days prior to arrival to allow for planning closer to your visit.

At this time, while systems update, we are temporarily suspending all modifications. However, you have the option of canceling your entire reservation at any time.

We’re putting a great deal of thought into helping you return to the magic and appreciate your patience.

For more information, please visit disneyworld.com, call 407-W-DISNEY (934-7639), or contact your travel professional or Member Services.

Select third party operated restaurants and certain other experiences may not be cancelled.

Below is the official update that Disney is emailing Disney Resort hotel guests who booked their vacations with a Free Dining package:

Resort hotel guests who are booked on a Free Dining package w/ ticket

As we plan for the reopening of our Disney Resort Hotels and Theme Parks, we are keeping the wellbeing of our Guests and Cast in mind. And we’re here to help you as we introduce new measures focused on delivering an enjoyable and magical experience for everyone who visits.

Unfortunately, these new measures have also required us to cancel any dining reservations, experience reservations and FastPass+ selections you may have made.

As a result of physical distancing, capacity in restaurants and availability of dining experiences is very limited and certain experiences such as Character dining cannot be provided.

Because of this, we have also made the difficult decision to cancel and temporarily no longer offer Disney dining plans.

We recognize the inconvenience this poses and we’re deeply sorry. We will be modifying your package to remove the dining plan. As an accommodation, the price of the package will be adjusted to reflect a 35% savings on the room portion. This modified package and price will be provided in a new confirmation. You will receive a refund of the difference in the package price if you have already paid in full or a reduction in amount due if you have not yet made final payment.

There’s nothing you need to do at this time. We will be contacting you shortly with more details about the process to secure new reservations, including our new dining and experience reservation window which will accommodate selections up to 60 days prior to arrival to allow for planning closer to your visit.

At this time, while systems update, we are temporarily suspending all modifications. However, you have the option of canceling your entire reservation at any time.

We’re putting a great deal of thought into helping you return to the magic and appreciate your patience.

For more information, please visit disneyworld.com, call 407-W-DISNEY (934-7639), or contact your travel professional or Member Services.

Select third party operated restaurants and certain other experiences may not be cancelled.

We will continue to update Inside the Magic as more information is released. If your reservation has been affected by these cancellations, we advise you to work with Disney directly or work with your Authorized Disney Vacation Planner.

disney world reservations update

Many updates have come from Disney this week as the company prepares for the official reopening of the Walt Disney World Resort theme parks. Magic Kingdom and Disney’s Animal Kingdom will reopen on July 11. EPCOT and Disney’s Hollywood Studios will reopen on July 15. These reopening plans were approved by the Florida Government — read more here. 

Disney also released a reservations update yesterday, during which they officially shared that all dining reservations and FastPass+ bookings were paused. 

Additionally, the face mask age requirement was lowered to guests ages two and up, the booking window for dining reservations was shortened, and we learned a bit more about how Disney plans to limit the capacity of the theme parks.

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