In a move that was both expected and absolutely shocking, the Walt Disney Company made the call to close both the Disneyland Resort in Anaheim, California, and the Walt Disney World Resort in Orlando, Florida due to the mounting concerns surrounding the spread of the novel coronavirus known as COVID-19.
In announcing the closures–Disneyland will close on March 14 and Walt Disney World will close on March 16–both Disneyland and Walt Disney World emailed their respective passholders some more updates regarding the policy changes.
You can read both policy updates from Disneyland and Disney World right here:
Walt Disney World Annual Passholder Policy Update
In an abundance of caution, and in the best interest of our Guests and Cast Members, including our valued Passholders, we are proceeding with the closure of our theme parks at Walt Disney World Resort, beginning March 16 through March 31, 2020. We wanted to share the following information with you:
- All active Walt Disney World Annual Passes will be extended for the number of days the parks are closed.
- Passes with renewal windows ending during the closure will also receive an extension of time to renew.
- For Passholders participating in the Annual Pass Monthly Payment program, your monthly payments will continue as scheduled. Once your payments are completed, you will still have the extra days as provided above.
We appreciate your patience and consideration during this unprecedented time. Over the coming weeks, your Annual Pass details in MyDisneyExperience will be updated to reflect new pass usage information. Pass block-out and admission calendars will not be updated during the closure period. Please visit DisneyWorld.com for the most updated details. Disney Destinations
Disneyland Resort Annual Passholder Policy Updates
Dear Valued Annual Passholder:
As important members of our Disneyland Resort community, we want to provide you with an update regarding COVID-19. We understand the concern you may have, as well as the increasing number of questions on how the situation will impact you.
While there have been no reported cases of COVID-19 at Disneyland Resort to date, after carefully reviewing the guidelines of the Governor of California’s executive order and in the best interest of our guests and employees, we are proceeding with the closure of Disneyland Park and Disney California Adventure Park, beginning the morning of March 14, 2020, with the Parks currently scheduled to reopen on April 1, 2020. The Hotels of Disneyland Resort will remain open until Monday, March 16, 2020 to give guests the ability to make necessary travel arrangements; Downtown Disney will remain open at this time. We will monitor the ongoing situation and follow the advice and guidance of federal and state officials and health agencies.
Given the necessary closure, all Annual Passholders who have Passports that are valid during the closure period, will have their Passport expiration date extended based on pass type and level of access due to the impacts of the closure. The extended date will be reflected on your Passport account prior to our reopening of the parks.
Annual Passholders on the monthly payment program will remain on the current payment schedule and continue to make their scheduled payments. These Annual Passholders will have their Passport expiration date extended based on pass type and level of access due to the impacts of the closure, and will not be required to make any payments during that extended period.
For Disney Flex Passholders, we will cancel reservations for the duration of the closure without penalty.
We appreciate your patience and consideration during this unprecedented time.
Up until this point, all passholders were told was that their pass would still be valid for however many days the theme parks remain closed. For example, if Disney World remains closed until March 31, and your annual pass was set to expire on April 1, then your pass will still be valid past that date to make up for the days lost because of the coronavirus precautions. Now, Annual Passholders can rest easy knowing a little more of the situation.
This is a developing story and Inside the Magic will continue to update its readers as more information comes to light.