A Walt Disney World Monorail stalled today while on the way to Magic Kingdom, but this isn’t the first time guests were stuck inside a Monorail without air conditioning. A new lawsuit claims that a minor was injured last year when a Disney Monorail passenger shattered a glass window in a stalled train.
Lilly Riley, a minor who was visiting with her family from California last year, and her mother, Jane, recently filed a lawsuit in Orange Circuit Court. They are seeking over $15,000 in damages, Orlando Sentinel Reports. Lilly claims she was injured last year while stuck inside a Walt Disney World Monorail that was stalled for 20 minutes. During that time, the passengers were allegedly instructed by a Disney worker to open the Monorail windows for better ventilation, as the air conditioning was not on while the Monorail was down. The lawsuit states that Lilly was hurt when another guest onboard the Monorail opened one of the windows and shattered the window glass.
“Nothing is more important than the safety of our Cast and Guests. We will respond to the allegations, as appropriate, in court,” said Disney spokeswoman Jacquee Wahler on Tuesday.
Orlando Sentinel reports that shortly after the Monorail stalled last year, Disney issued a statement that the Monorail train stopped during a thunderstorm and was towed into the station. Disney called it a normal procedure to “unzip the windows for airflow. The train was then running shortly thereafter, and there were no issues,” the company stated in June 2018.
Even though Monorails are one of the most common forms of transportation at Walt Disney World (the system connects several hotels to two different theme parks and the Transportation and Ticket Center), they are still prone to issues from time to time.
This week, several guests were stuck in a similar situation to Lilly and her family when a Monorail stalled for upwards of half an hour with no air conditioning in the Florida heat. And last year, one of the Monorail’s doors opened while the train was in motion and guests were onboard. These issues have caused guests to wonder when Disney will replace the current Monorail trains with brand new ones, but so far it’s unclear if or when that will be.
Have you ever experienced issues while riding the Walt Disney World Monorail? Let us know in the comments!
Source: Orlando Sentinel