Universal Orlando recently bid farewell to a service that many guests enjoyed, as the Mandara Spa at Loews Portofino Bay Hotel has permanently closed. This closure marks a significant change at one of Universal’s most iconic resorts, and here’s what it could mean for future visits.

Permanent Closure at Portofino Bay
Loews Portofino Bay Hotel, known for its upscale amenities and elegant Italian-inspired architecture, has been undergoing an extensive refurbishment. While these updates aimed to enhance the guest experience, they came with a bittersweet announcement—the Mandara Spa officially shut its doors on November 30, 2024.
Many guests were surprised to see the closure notice, and for some, this news may affect their vacation plans.

The spa offered a wide range of luxurious services, including private treatment rooms, couples’ suites, a hydrotherapy pool, and steam rooms. It was also a go-to spot for hair and nail services, making it a popular choice for relaxation and special occasions like weddings. Its absence may leave a noticeable gap for those who counted on unwinding there during their stay.
How Guests Can Adjust
If you’re planning a visit to Portofino Bay and need spa services, there’s no need to worry. Universal’s team encourages guests to reach out to the hotel’s concierge or front desk staff, who can recommend nearby alternatives. Additionally, any Mandara Spa gift cards can still be redeemed at other locations or through the Timetospa website, ensuring they don’t go to waste.
While Universal has not announced plans for what will replace the Mandara Spa, it’s safe to assume they’re brainstorming ways to introduce new features to keep the resort experience fresh and appealing.
Looking Ahead
This closure is part of a broader pattern of changes across Universal Orlando. Recent years have seen several permanent closures, such as Woody Woodpecker’s KidZone, which made way for the upcoming DreamWorks Land. It’s always tough to say goodbye to familiar spots, but these changes often bring exciting new possibilities.

Whether you’ve enjoyed the Mandara Spa in the past or are simply curious about what’s next for Portofino Bay, this news is a reminder that the theme park and resort experience is constantly evolving. If you have upcoming travel plans, it’s worth keeping an eye out for updates to make the most of your visit.
Do you have fond memories of the Mandara Spa? Or does its closure impact your next trip? Be sure to share the news with others who may need to adjust their plans. Universal’s future developments may surprise us yet!