Disneyland Overhauls Queue System in Effort To Stop Line-Cutting and Fighting

in Disneyland Resort, Merchandise

Rise of the Resistance queue at Disneyland Park

Credit: Alex Lue, Inside the Magic

In an effort to reduce line-cutting and fights, Disneyland Resort is instituting a new policy for guests queueing for the weekly Tuesday drops of new Disney Trading Pins. Here’s what to know before you head to the Southern California Disney parks for next week’s pin release!

New Disney Trading Pins, Every Tuesday

Each Tuesday, Disneyland Resort, Walt Disney World Resort, and the Disney Store release a new batch of open-edition, limited-edition, and limited-release Disney Trading Pins. The most popular styles sell out within minutes, both online and in-store–but while it’s easier for guests to snag their favorite souvenir online without conflict, in-person releases at shops throughout the Disney parks on both coasts have been rife with mayhem.

A Disney cast member in a blue dress stands smiling in front of a display wall filled with various pins. She holds a pin in her right hand while her left hand rests on her hip. She has a black crossbody bag decorated with several colorful pins.
Credit: Disney

Much like with the recent worldwide Lorcana trading card game release, dedicated collectors line up in the early hours of the morning for each weekly Disney Trading Pin drop. Though most guests want to purchase one or two pins for themselves and follow the rules, some resellers and selfish shoppers have resorted to line-cutting or spot-saving, leading to verbal (and sometimes physical) conflicts with other guests.

Now, Disneyland Resort is trying to stop the conflict before it begins.

Disneyland’s New Queue System

A smiling employee in a red shirt and black lanyard is chatting with a customer who is also smiling and holding a colorful pack of pins in a store. The background features shelves stocked with various items.
Credit: Disney

On Tuesday, August 4, guests arrived at Disneyland Resort to find that Disney cast members were handing out paper tickets to anyone hoping to purchase the new Disney Trading Pins. WDWNT shared a photo of the slips, which list the store name (in this case, Westward Ho Trading Company) and date:

Disneyland Resort appears to be testing this system at merchandise locations throughout Disneyland Park, Disney California Adventure Park, and the Downtown Disney District.

Disney cast members hand out one ticket to each person waiting in line. Guests who receive tickets must turn them in to the cast member at the register when making their purchase, so anyone who joined the line much later (by cutting or spot-saving) would not have one.

Disney Pin Trader Cast Members
Credit: Disney

According to WDWNT, Disney cast members explained that Disneyland Resort is currently planning to use this system anytime pins inspired by the video game Kingdom Hearts are released. However, it could still be used during other Tuesday drops in the future.

What do you think of this new ticketing system for buying new Disney Trading Pins at Disneyland Resort? Let Inside the Magic know in the comments! 

in Disneyland Resort, Merchandise

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