Guest Disappointed by Disneyland Experience, “Just a Waste”

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Disneyland Resort esplanade, Disneyland icon, with banners and the Disney California Adventure entrance in the background

Credit: Ed Aguila, Inside the Magic

A guest recently shared their disappointment after visiting Disneyland using the resort’s divisive Genie+ system.

With Halloween nearly upon us, it’s no surprise that Disneyland Resort is packed with frightfully fun offerings for guests of all ages to enjoy, from delightful seasonal decorations to Haunted Mansion’s seasonal overlay inspired by The Nightmare Before Christmas (1993), unique entertainment offerings, and a chance to meet some of your favorite characters in their spookiest Halloween costumes.

Mickey Mouse, Minnie Mouse, Donald Duck, Daisy Duck, Goofy, Clarabelle Pluto, Chip, and Dale in their Halloween costumes in front of a Mickey Mouse pumpkin at Disneyland Resort
Credit: Disney

Related: Guests Cause Outrage After Taking Over Exclusive Disney Parade 

However, the heart of the Halloween celebrations at Disneyland Resort is Disney California Adventure, home to Oogie Boogie Bash, the Disney Resort’s yearly Halloween event.

Cars Land transforms into the friendliest “ghost” town in Carburetor County, and your favorite characters can’t wait to show you around “Radiator Screams” while dressed in their hilarious Howl-O-Ween attires.

Lightning McQueen and Mater in their Halloween costumes in Cars Land at Disney California Adventure, Disneyland Resort
Credit: Disney

Paradise Gardens in Disney California Adventure is also covered in the spirit of Halloween and Día de Muertos (Day of the Dead), as the area becomes Plaza de la Familia, welcoming limited-time entertainment offerings, and a photo-op with Miguel, different cultural and artistic displays, and delightful seasonal flavors at Paradise Garden Grill, all inspired by Pixar’s Coco.

There’s so much to see and do at Disney California Adventure this Halloween season.  Unfortunately, a guest had a less-than-magical experience at Disney California Adventure using the divisive Disney Genie+ service.

Disneyland Halfway to Halloween announcing the return of the Oogie Boogie Bash
Credit: Disney Parks Blog

Redditor u/burnheartmusic recently posted about their unfortunate experience with the Southern California resort’s paid Lightning Lane system, explaining that their decision led them to “just a wasted pass” for one of the park’s most popular attractions, Guardians of the Galaxy: Mission BREAKOUT!

Their post reads: “Through Halloween, the ride changes from regular to a monsters after dark version at 3pm. What I didn’t know was this…I had a genie plus for it from 1:25-2. I didn’t look at the shortened time slot and figured that they changed it at 3 so it was no problem but when I showed up at 2:05, they couldn’t let me in because they close it from 2-3 for the change over.”

Avengers Campus and Guardians of the Galaxy -- Mission: BREAKOUT! at Disneyland Resort
Credit: Disney

The guest mentioned that he asked Disney cast members outside the attraction if they could have a multi-experience pass to make up for their lost chance to experience the ride, which was impossible. And they didn’t have better luck at guest services either. “I figured I would try because it was just a wasted pass if not.”

While the experience was less than magical, the guest took the incident as a chance to advise other parkgoers to be aware of the change and plan ahead when scheduling their Lightning Lane passes for Guardians of the Galaxy: Mission Breakout!

Guardians of the Galaxy Mission Breakout
Credit: Disney

What do you think about this unpleasant incident? Have you had bad experiences with Disneyland’s Genie+ service? Let Inside the Magic know in the comments below!

Please note that the story outlined in this article is based on a personal Disney Parks guest experience. No two guest experiences are alike, and this article does not necessarily align with Inside the Magic’s personal views on Disney Park operations.

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