“Traumatized” Guests Only Receive Lightning Lane Passes After Harrowing Disney Park Experience

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Guests exiting Tower of Terror in a well-lit maintenance room.

Walt Disney World Resort Guests know that The Twilight Zone Tower of Terror is scary – it’s in the name! But even more terrifying is when the creepy elevator ride doesn’t go as planned!

This week, a group of Disney’s Hollywood Studios Guests got stuck during the drop portion of the thrill ride for over thirty minutes. One of those Guests, Megan (@moolou_), shared a video of the experience on TikTok:


They pulled our elevator to this backstage room and gave us some lightening lane passes meanwhile I’m traumatized for life Lmao. We are all okay and happy to be back on ground. It only lasted about 30 minutes!! #towerofterror #towerofhell #disneyworld

♬ original sound – Megan

Eventually, Disney Cast Members evacuated the Guests through the elevator maintenance bay, located behind the normal Guest unloading area. Everyone on board was safe, and the ride started operating normally again shortly after the evacuation.

“They pulled our elevator to this backstage room and gave us some [lightning lane] passes meanwhile I’m traumatized for life,” Megan wrote. “We are all okay and happy to be back on ground.”

More on The Twilight Zone Tower of Terror

Credit: Disney

This spooky hotel is the last remaining Tower of Terror at a United States Disney Park. In Disney California Adventure at Disneyland Resort, the ride was recently transformed into Guardians of the Galaxy: Mission Breakout! in Avengers Campus. From Disney:

Hurtle up and down aboard a haunted elevator-style lift. You’re about to enter… The Twilight Zone!

Next Stop: The 5th Dimension

Step uneasily inside the infamous Hollywood Tower Hotel and find a dusty lobby frozen in time. Even the subdued hotel staff seems strangely out of another era. 

Suddenly a television set springs to life and Rod Serling welcomes you on a journey into the Twilight Zone. He reveals that on a gloomy Halloween night in 1939, some hotel patrons were riding the elevator when a violent storm struck the building… and they were never seen again. The hotel closed down and has stood empty ever since. 

Going Up? 

Enter the rickety, elevator-style lift, strap yourself in and prepare to discover what lies beyond the darkest corner of your imagination. 

Shriek in terror as you’re suddenly propelled up and down the abandoned shaft—unexpectedly dropping and rising—as you hear the sound of cables snapping and metal clanging overhead. 

Will you make it back to the real world… or will you become a permanent resident of the Twilight Zone?

Rod Sterling in front of a swirly black and white background.
Credit: Disney

Based on the Television Series

This attraction is based on the popular television series which originally aired from 1959 to 1964. Created, hosted and written by Rod Serling, the award-winning show—with its imaginative storylines and unexpected twist endings—was wildly successful.

The Twilight Zone® is a registered trademark of CBS, Inc. and used with permission pursuant to a license with CBS, Inc.

Have you ever been stuck on a Disney Parks ride? 

Please note that the story outlined in this article is based on a personal Disney Parks Guest experience. No two Guest experiences are alike, and this article does not necessarily align with Inside the Magic’s personal views on Disney Park operations.


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