Disney Offering Massive Refund For Guests Traveling to Walt Disney World Due to This Mistake

in Merchandise, Walt Disney World

cinderella castle 50th anniversary

Credit: Disney

Guests with an upcoming trip to Walt Disney World may be eligible for a massive refund from Disney.

With so much to see and do at the Most Magical Place on Earth, it is natural for most Guests to try and plan ahead as much as possible for their trip. This includes, of course, Park tickets and reservations, transport — whether a flight or any other means of transportation — and lodging, what outfits to pack, and even making some purchases in advance.

mom taking picture of two daughters by cinderella castle at disney world
Credit: Disney

While being prepared is always advisable when traveling to Walt Disney World Resort, a mistake could cause hundreds of Guests to be eligible for a massive refund if they had an upcoming trip to visit Magic Kingdom, Disney’s Animal Kingdom, EPCOT, and Disney’s Hollywood Studios.

Scott Gustin (@ScottGustin) shared more information regarding this massive wave of refunds caused by the incredibly high demand for the recently released MagicBand+, which can be purchased in advance on shopDisney.

Disney is emailing people who will not receive their MagicBand+ order prior to their WDW trip.

If you’re impacted by the delay and receive the email, bands will still be shipped to your home but you will receive a full refund AND a gift card. Kudos to WDW for making it right.

Scott included a screenshot of the email which Disney is sending out to Guests who would not receive their MagicBand+ orders in time for their trip to Disney World, which reads as follows:

Disney Parks

We are reaching out about the recent MagicBand+ order you made through My Disney Experience.

Due to overwhelming popularity, we are unable to fulfill your order in time for your arrival at Walt Disney World Resort. Therefore, your order will be complimentary.

If you were charged, a refund will be automatically processed back to your original form of payment within 7 business days. Your MagicBands will still ship to the address provided, at no cost to you so you can use it for future visits.

In addition, if you’d like to purchase other MagicBands to use at the Walt Disney World Resort for this visit, to provide the discount you were offered online, we will be sending you a $50 digital Disney Gift Card that you may use toward the purchase of a MagicBand+ at a Walt Disney World Resort retail location, or you may apply it toward the purchase of other Disney merchandise or experiences (see DisneyGiftCard.com for details and participating locations). A separate email will be sent with your digital Disney gift card.

Please accept our sincerest apologies. Thank you for your understanding and we look forward to seeing you real soon!

Disney MagicBand plus
Credit: Disney

Related: Disney’s New MagicBand+ to Be Sold Online at shopDisney

While hearing the news of a highly anticipated order not making it to your home in time for your trip to the Magic Kingdom, the actions taken by Disney to ensure the chance to use the new MagicBand+ program on your upcoming trip are definitely applaudable. They will surely be well received by Guests affected by this misunderstanding.

The duration of this massive refund program has not been stated but will surely be modified or removed entirely as Disney catches up with the high demand for MagicBand+ orders. Inside the Magic will update you as more information is released.

Disney magicband plus
Credit: Disney

Related: MagicBand+ May Debut at Disneyland Resort Sooner Than Expected

Inside The Magic prepared a guide with all you need to know about the new MagicBand+. You can click here to read it and be ready for your next visit to The Most Magical Place On Earth, and very soon, to The Happiest Place On Earth!

Will you be affected by this delay on your next trip to Walt Disney World Resort? What do you think of the refund program Disney implemented? Let us know in the comments below!

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