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TikTok user @kholb112 encountered a problem that many are afraid of facing when vacationing at Walt Disney World; testing positive for COVID-19 mid-trip.
“Once I notified Disney they did give me about 4 different options that I felt were good,” @kholb112 said. “They went above and beyond what they needed to do to make sure that we were taken care of.”
She posted to TikTok with the following caption:
July 2022: What happened when we tested postive for C*vid-19 on our Disney World Vacation #disneyworldresort #disney#disneyvacation
@kholb112 July 2022: What happened when we tested postive for C*vid-19 on our Disney World Vacation #disneyworldresort #disney #disneyvacation
Traveling alone with her daughter, @kholb112 expressed fear and uncertainty when she took to the internet to learn more about testing positive at Disney World, only to find little literature about what to expect from Disney.
Replying to @stewiegrif1 #WaltDisneyWorld #DisneyWorld #WDW#VacationQuarantine #disneyparkstiktok #disneyworldresort#disneyworldresort #FortWildernessCampground#FortWildernessCabins #FortWildernessDisney
@kholb112 Replying to @stewiegrif1 #WaltDisneyWorld #DisneyWorld #WDW #VacationQuarantine #disneyparkstiktok #disneyworldresort #disneyworldresort #FortWildernessCampground #FortWildernessCabins #FortWildernessDisney
In a another video, she detailed her interactions with Disney World staff. She was able to speak to a “COVID-19 manager” who would guide her through the next steps.
In her specific situation, it made the most sense for her to take the staff’s offer to enter a five-day quarantine at The Cabins at Disney’s Fort Wilderness Resort. She would be assigned a COVID-19 manager who would make the duration of their stay as comfortable as possible.
Replying to @mimimartini77 Tour of the Cabins at Fort Wilderness Lodge at Disney World #WaltDisneyWorld #DisneyWorld #WDW#VacationQuarantine #disneyparkstiktok #disneyworldresort#FortWildernessCampground #FortWildernessCabins#FortWildernessDisney
@kholb112 Replying to @mimimartini77 Tour of the Cabins at Fort Wilderness Lodge at Disney World #WaltDisneyWorld #DisneyWorld #WDW #VacationQuarantine #disneyparkstiktok #disneyworldresort #FortWildernessCampground #FortWildernessCabins #FortWildernessDisney
“I was alone with a six-year-old and I was too sick to travel,” she shared. “I was given a number to call or text 24/7 if I needed medical, food, or anything like that.”
One commenter questioned her testing at all, stating that if they’re sick in Disney, they’re “partying on,” to which she replied that she’d never knowingly risk the health and wellbeing of others.
“Besides the fact that I was so sick that just getting up and getting around was difficult, I’m not going to spread an infectious disease to thousands of people,” she responded. “My vacation was already ruined, why would I want that for other people as well?”
Replying to @justsimplejack i found the comment #WaltDisneyWorld #DisneyWorld #WDW #VacationQuarantine#disneyparkstiktok #disneyworldresort#FortWildernessCampground #FortWildernessCabins#FortWildernessDisney
@kholb112 Replying to @justsimplejack i found the comment #WaltDisneyWorld #DisneyWorld #WDW #VacationQuarantine #disneyparkstiktok #disneyworldresort #FortWildernessCampground #FortWildernessCabins #FortWildernessDisney
@kholb was praised for her response to the question. “As a CM I appreciate it so much,” Abby Luff wrote. “People just don’t care about others.” Another commenter responded that she didn’t “party on” because she’s a decent human.
The support in the comments was tangible.
Related: ‘Star Wars’ Celebration Guests Furious Mask Policy Wasn’t Enforced, COVID Cases Pop Up
As a reminder, Walt Disney World has made changes to its operations in response to COVID-19. Here are the “top things you should know” as you prepare for your visit, per their website.
Park Reservations
Park attendance is managed via the Disney Park Pass reservation system—now available to Guests with valid admission. To enter a park, both a park reservation and valid admission for the same park on the same date are required for Guests ages 3 and up. Prior to purchasing tickets, be sure to view theme park reservation availability online.
Face Coverings
Face coverings are optional for Guests in both outdoor and indoor locations, as well as Disney transportation. It is recommended Guests who are not fully vaccinated continue wearing face coverings in all indoor locations, including indoor attractions and theaters, and on enclosed transportation.
Cleanliness & Sanitation
As part of our ongoing commitment to the health and safety of our Guests, Cast Members and the larger community, we have high standards for general cleanliness and sanitation and employ robust cleaning procedures, such as:
- Training for Cast Members, with ongoing reinforcement on a regular basis
- Easy access to handwashing facilities and hand sanitizer dispensers
- Quick response to spills, trash and other situations
- End of day sanitation procedures for restroom, kitchen, and other facilities
Innovative Technology
Make the most of the magic with the My Disney Experience app as well as other helpful technologies. We strongly recommend that you have the latest version of the My Disney Experience app on your mobile device, with location services and notifications enabled.
Helpful features include:
- Mobile Order Service for Dining: Please order ahead and save time at select dining locations using mobile order service. We highly recommend that you use this service during your visit.
- Restaurant Walk-Up List: Want to sit down for a delicious meal—but you don’t have a dining reservation? Now you can use the My Disney Experience mobile app to add your party to the walk-up list at select table-service restaurants.
- Mobile Check-In for Reservations: Check in to your dining reservations at select table-service restaurants using the new mobile check-in feature on the My Disney Experience app. There’s no need to visit the host stand to check in!
- Scannable Codes for Select Restaurant Menus: While at a table-service restaurant, you can scan a code to access the digital menu.
- Online Check-In at Disney Resort Hotels: We strongly recommend that you use Online Check-In Service prior to your arrival. When your room is ready, you’ll get a room-ready notification. Then, you can use either a MagicBand or the app’s digital key feature to enter your room!
- For theme park entry use MagicBands, or a Disney MagicMobile pass—a convenient and contactless way to access MagicBand features, like theme park entry, through the power of eligible iPhones, Apple Watch or Google Pay enabled Android phones.
Other technology throughout Walt Disney World Resort:
- Cashless Transactions: Use cashless payment options, including debit cards, credit cards and Disney Gift Cards. Guests can also opt for contactless payment options—such as mobile wallets—or use cash to purchase a Disney Gift Card at Guest Relations and select merchandise locations. Disney Resort hotel Guests can also use MagicBands to charge their purchase to their Disney Resort hotel folio.
Related: Cast Members Furious With Disney Over Proposed Attendance Policy Change
What do you think about Disney’s COVID-19 response? Comment below!