Disneyland Changes Disability System - Inside the Magic

Disney has been revamping their in-Park disability program as of late, with the addition of Disney Genie+ and Premier Access. So far, we have seen Disneyland Paris change their program, as well as Walt Disney World. Now, Disneyland Resort seems to be next.

The changes comes with the start of Disney Genie+ which is a paid system that will charge Disneyland Guests $20.00 per person per day to utilize the Lighting Lane queue, which will be the old FastPass+ queue. Guests will be able to pick one return time at a time for select attractions and skip the lines when their turn arrives.

Disneyland’s new DAS (Disability Access Service) system will act similarly to Disney Worlds, giving Guests a lot more autonomy and control over making their DAS return times. Now, Guests are able to sign up for DAS before they visit! The Disneyland website notes: 

Eligible Guests visiting the parks on or after December 20, 2021 can now pre-register for DAS Advance virtually with a Cast Member, using live video chat. Please note that you may pre-register as soon as 30 days in advance of a park visit, but no less than 2 days before arrival.

During the registration chat, you will be able to work with a Cast Member to book up to 2 one-hour return windows for select experiences—subject to availability—using our new DAS Advance planning option (in addition to the normal benefits of the DAS program). Please note that all park visits must be within 30 to 2 days of the live chat.

Then once you arrive to either Disneyland Park or Disney California Adventure, you can make your following DAS return times in a multitude of ways. The way that it used to work Guests would to go to a Guest Experience Cast Member or the Cast Member at the attraction you plan on riding to obtain a return time. While that is still an option, Guests will soon be able to use the Disneyland App to make their following reservation time.

As noted by Disneyland, Guests can choose a return time on the app.

In lieu of having to physically go to a Guest Relations location to obtain a return time from a Cast Member, Guests registered in the DAS program (and their party members) can now make return time selections right from the Disneyland mobile app during the day of a park visit.

Any member of a DAS party can obtain a return time for the whole party, but the registered Guest using DAS must be present when the DAS return time is redeemed. Return times do not expire, but a party can only hold one active return time.

Guests can also visit Guest Relations to receive return times when using a mobile device is not possible.

How to Access the DAS Return Time Self-Selection Tool
After entering a park, open the Disneyland mobile app and sign in to your Disney account. Tap the “More” option at the bottom right of the welcome screen. Then, tap on the Disability Access Service (DAS) button to enter the self-selection flow. The tool can also be accessed from attraction detail screens.

Once they do this, they can scan into the same queue that Lightning Lane uses! This allows DAS eligible Guests do not have to walk around the entire Park to make their reservations, but rather do it from one spot.

What do you think of this new DAS system at Disneyland? 

Let the expert team at Academy Travel help you plan your next magical vacation to Disneyland Resort, including Disneyland Park, Disney California Adventure, and the Downtown Disney District. Or what about Walt Disney World Resort’s four theme parks — Magic Kingdom, EPCOT, Disney’s Animal Kingdom, and Disney’s Hollywood Studios — and the Disney Springs shopping and dining district!