Guest Experiences “Common” Water Issue at Disney Resort

in Walt Disney World

polynesian

Left Image Credit: Disney / Right Image Credit: Reddit

Disney’s Polynesian Village Resort is a fan favorite at Walt Disney World. Guests can celebrate the spirit of the South Pacific at this oasis of tropical palms. However, some Guests are encountering some not-so-magical experiences.

lava pool polynesian
Credit: D23

Reddit user Grinz07 shared a photo of the bathtub filled with discolored water along with the caption:

Unlucky stay at the Poly. Check your water at Pago Pago. Front desk says this is a common problem. Solution is to run water for 15 mins before using

Unlucky stay at the Poly. Check your water at Pago Pago. Front desk says this is a common problem. Solution is to run water for 15 mins before using from WaltDisneyWorld

According to this user, they contacted the front desk, and it seems as though this is a common problem. If you are staying at Disney’s Polynesian and experience this water issue, make sure to run your water through for 15 minutes and it will reportedly fix the issue. But no matter what, if you experience any issues during any Disney Resort stay, always contact the front desk of your hotel for assistance.

Additionally, it is important to note that the Pago Pago buildings are Disney Vacation Club properties. The remainder of Disney’s Polynesian Village Resort will not reopen to Guests until summer 2021.

Related: Fly Above Disney’s Polynesian Resort Refurbishment Progress

moana room at polynesian village resort
Credit: Disney

This unmagical water issue could be the result of the refurbishments happening at Disney’s Polynesian Village Resort, although it is not known for sure if the problem existed prior to construction.

In case you aren’t familiar, though, this Resort hotel is undergoing a complete overhaul. Soon, the Resort will include a new porte cochere, which will showcase the 20th-century architecture the Polynesian is famous for, along with a new bold façade, a new monorail station, and refurbished Moana-themed rooms.

As another user, Alienexxa227, points out, the discolored water could be a result of the recent renovations:

It just looks like hard water that’s been sitting in pipes the entire time they were renovating

In which RLT79 replied with:

Yeah, that looks like its the case for me. Surprised they didn’t have a crew go through to try and work it out.

polynesian monorail
Credit: Disney

Though this does seem connected to the construction going on at Disney’s Polynesian and it isn’t anything harmful, another Reddit user, Snake_in_my_boots, makes a good point:

If I’m paying top dollar for a room at the Polynesian I’m going to the front desk and getting moved. You shouldn’t have to “run the water for 15 minutes” just to get clean water at a resort where the typical room starts at around $500 a night.

Again, if you are staying at the Pago Pago buildings, which are Disney Vacation Club properties, and you experience this issue, please be sure to contact the front desk for assistance and guidance.

polynesian night exterior
Credit: Disney

More on Disney’s Polynesian Resort

Disney officially describes this hotel as:

Celebrate the spirit of the South Pacific at this oasis of tropical palms, lush vegetation and so much more. From moonlit nights immersed in the outdoor island ambience to the exotic tastes of our world-class restaurants, discover the signature tropical atmosphere that’s made Disney’s Polynesian Village Resort a favorite Disney destination since 1971.

Have you ever stayed at Disney’s Polynesian Resort? Let us know in the comments below.

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