Disneyland Changes Ticket and Reservation Process

in Disneyland Resort

Disneyland reservations

Credit: Disney

When Disneyland reopened on April 30, things looked very different from the Disneyland Resort Guests used to know. From masks and social distancing to the way that they purchased tickets, there was a lot to take in. One of the new steps that Guests had to take was to make a reservation for the theme park they would like to visit at Disneyland Resort, in addition to purchasing tickets.

disneyland theme park guests
Credit: Disney

Reservations are required to enter both Disneyland and Disney California Adventure Park, so when tickets are purchased, Guests must make a reservation for the theme park they would like to spend the day in. For Guests who would like to Park Hop, reservations must be made for the theme park they would like to start the day in. They can then head over to the second park beginning at 1 p.m.

California Adventure
Credit: Disney

The ticket and reservation system used by Disneyland Resort was based on the same system that is currently being used at Walt Disney World in Florida. Disneyland has only been opened for about a month, but they have already announced that they will be changing the way they do their reservation system.

Disneyland ticket
Credit: Inside the Magic

When Disneyland tickets first went on sale, Guests had to purchase tickets, then had to go to a different part of the Disneyland website in order to make their theme park reservation. When the website was very busy, like the day tickets first went on sale, the process could require Guests to wait in two virtual queues, which frustrated many of them. However, tickets and reservations for Disneyland and California Adventure can now be made all in one step.

disneyland reservations
Screenshot via Disneyland website

Disney shared the new booking system on the Disney Parks Blog:

To purchase a ticket and make a theme park reservation together:

  1. Start at Disneyland.com/ParkReservations and click “Select Ticket.”
  2. Select the number of days you wish to visit the parks.
  3. Choose the number of tickets you need for all guests in your party, ages 3 and up.
  4. Select your ticket type – one park per day, or Park Hopper tickets.
  5. Pick a date and park for your theme park reservation, subject to availability.

• If you choose Park Hopper tickets, select your starting park for each day of your visit, subject to availability. You can then begin crossing over between the parks after 1 p.m. that day (based on availability)!

                6. For added convenience, you may now select the add-on option of purchasing parking vouchers, in advance.

               7. Review your current selections, and purchase!

DLR Reservations May
Credit: Screenshot Disneyland Website

For Guests who already have theme park tickets, theme park reservations can still be accessed separately. Simply log into your Disneyland account and link your previously purchased tickets. You can then select “Make Reservations” and then pick which day you would like to attend and which park you would like to visit.

You can also cancel your reservations and book new reservations even after you have purchased Disneyland or California Adventure tickets. So, even though the new process requires you to book reservations at the same time you purchase tickets, you can still cancel those reservations and book new ones for a new date.

disneyland train station and balloons
Credit: Disney

Disney also reminds Guests that while at the Disneyland Resort, masks must be worn by all Guests ages two and up at all times, except while actively eating and drinking. At this time, Disneyland and Disney California Adventure Park are only open to California residents, and showing proof of residency may be required to enter the theme park.

What do you think of Disneyland’s new process for the ticket and park reservation system? Let us know in the comments!

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