Walt Disney World is giving its annual passholders different options due to the current global pandemic affecting the parks being closed for a few months. One of those options is to cancel.
However, with canceling comes some reminders and specifications. The first being a deadline. If you are an annual passholder who wants to cancel their pass, you must do so by August 11, which is only a few days away.
Since there are only a few days left to make a choice on what annual passholders wish to do with their existing pass, we wanted to remind everyone of their options. Whether you have paid in full or you are on the monthly plan and you wish to cancel, here are the procedures to follow.
The official Walt Disney World website states:
We know that many Passholders are excited to get back to the magic—and we’re eager to see our cherished Passholders, too. We also recognize that park reservations will change the way that many of our Passholders use their pass. With that in mind, we are offering these alternative options to manage your pass.
If you are an Annual Passholder that has paid in full, your options are:
If you prefer, and in lieu of the one-month extension, you may choose to cancel your annual pass(es). Your pass will remain valid through August 11, 2020 and will be canceled effective August 12, 2020. You will be refunded for the remaining access days of your annual pass from July 11, 2020 through your pass expiration date (as extended, if applicable). Refunds to original form of payment can be expected by mid- to late September. Refunds may take up to an additional month to receive if original form of payment is not available. To request this option, contact V.I.PASSHOLDER Support at (407) 939-7277.
If you are an Annual Passholder on the monthly payment plan, your options are:
Cancel your pass(es). If you prefer, and in lieu of the additional one-month extension, you may choose to cancel your annual pass(es).
- Monthly payments will be stopped starting August 12, 2020. Your pass(es) will remain valid through August 11, 2020 and will be canceled effective August 12, 2020.
- You may also be eligible for an automatically processed partial refund if your payments exceeded the usable value of your pass(es) per the details here on how partial refunds, if applicable, are calculated.
- Refunds to original form of payment can be expected by mid- to late September. If original form of payment is not available, you should expect a check by mid- to late October.
How to take action:
If you have already elected to cancel your pass(es), this will be automatically processed for your pass(es). You do not need to take any additional action.
If you have not selected any option (no action) and would like to select this option to cancel your pass(es), please refer to the email from Disney Destinations on July 14, 2020 and use the personalized link available through August 11, 2020. Or, you may contact V.I.PASSHOLDER Support at (407) 939-7277. We appreciate your patience as we answer all inquiries.
If you previously took action to elect to continue with your pass(es) and now would like to cancel your pass(es), please call V.I.PASSHOLDER at (407) 939-7277. We appreciate your patience as we answer all inquiries.
Please note that the V.I.PASSHOLDER Support phone line is not able to provide a specific refund amount since each pass circumstance is unique and based on factors such as: new or renewal, down payment amount, refunds to date, activation dates, etc.
Are you a Walt Disney World annual passholder? Will you be canceling your passes? Let us know in the comments below.
If you want to visit Walt Disney World on your next family vacation, but aren’t sure where to begin planning, then don’t hesitate to reach out to our friends over at the Authorized Disney Vacation Planners at Academy Travel for a free quote.