Disney is reopening the Walt Disney World theme parks this week, and as the pandemic surges in Florida, the state governor and Orange County mayor have both expressed their confidence in WDW reopening. The newest Chairman of Disney Parks, Experiences, and Products Josh D’Amaro (who previously served as Disney World’s president) also shared his thoughts on reopening amid controversy. And now, Good Morning America is giving us an inside look at WDW operations moving forward.
In speaking with Good Morning America, Walt Disney World Resort Senior Vice President of Operations Jim MacPhee shared some insight.
When asked, “Should Disney World be opening right now?” MacPhee replied, “We believe very much so we should be opening. Again, we’ve been focused on this, we’ve got the right protocols in place, and it’s a Guest-choice environment.”
He continued, “Really our success is based on the sum of everyone working together so ensure that we really operate well in this new environment.”
Earlier in the interview with GMA, the Senior VP of Operations at Disney World shared another statement regarding Disney’s approach to reopening Magic Kingdom, Disney’s Animal Kingdom, EPCOT, and Disney’s Hollywood Studios.
“We’ve really focused on ensuring that we have a really thoughtful and methodical reopening strategy that’s phased on various attendance levels that will allow us to launch, learn, and adjust,” he said, echoing the previous statements he made when Disney World announced the official reopening plan.
Below are some of the protocols in place for Walt Disney World Resort and Disneyland Resort moving forward. Keep in mind that these are only some of the health and safety measures, but we are including them to give you an idea of what MacPhee is referring to in his interview with GMA:
- Limited and carefully managed attendance: All guests will be required to make advanced ticket purchases and reservations.
- Reduced capacity and physical distancing: We’re reducing capacity by letting fewer people enter our parks and are adjusting experiences to allow for physical distancing, a key measure reinforced by the CDC. This includes physical distancing in dining experiences, attractions, queues and other locations. Additionally, physical barriers have been installed in areas where physical distancing may be difficult to maintain, like cash registers.
- Temperature checks: Quick temperature checks are required for all guests at entry to our theme parks.
- Face coverings: We will be requiring both cast members and guests ages two and older to wear a face covering – unless swimming or when eating or drinking – and enforcing this policy across our parks and resorts.
- Handwashing and hand sanitizer: We have increased the number of hand sanitizer locations and handwashing stations throughout our parks and resorts.
- First Aid locations: Our first aid locations are staffed by experienced nursing staff and have updated their protocols for responding to symptoms of illness.
- Disney apps: With the My Disney Experience and Disneyland apps our guests already know and love, guests can view hand sanitizer and handwashing locations, explore digital menus, and more.
- Limited-contact options: From Mobile Order and cashless payments, to Walt Disney World’s MagicBands and online check-in at select locations, we’re offering technology solutions that can make it easier for our guests to minimize contact and maintain physical distancing.
For more information on the health and safety measures in place at the Disney Parks, read Disney’s latest statement here.