Universal Orlando Adds Virtual Lines to Select Rides Ahead of Reopening

in Islands of Adventure, Universal CityWalk, Universal Orlando, Volcano Bay

Universal Orlando Adds Virtual Lines to Select Rides Ahead of Reopening

As Central Florida continues with its reopening efforts, Universal Orlando fans received great news last week. Universal Orlando announced they will be reopening to guests on June 5th. The resort submitted their reopening plans to the Reopen Florida Task Force and it was promptly approved. This in the heels of the announcement to reopen CityWalk, Universal’s shopping and dining district.

In preparation for their reopening, Universal announced they will do a soft opening for Annual Passholders beginning June 3-4 to test out all the health and safety operational updates they will be implementing to comply with the state and federal guidelines to keep guests and team members safe.

Universal Orlando Resort
Credit: Universal Orlando

Aerial pictures emerged of floor markings at Universal Orlando’s theme parks to encourage social distancing. Other precautionary measures to be implemented at Universal Orlando include the following:

  • Universal Team Members performing self-temperature checks every day prior to arriving at the resort and again upon arrival
  • Universal will provide a free, disposable mask for guests if they do not bring their own
  • Social distancing in queue lines, merchandise stores, food outlets, and more
  • Keeping a safe attendance maximum that Universal will manage
  • Reduce and/or eliminate mist elements from attractions
  • Implementation of virtual lines
  • Eliminating single rider lines
  • Elimination of post-show meet and greets
  • Restaurant menus will have single-use menus (paper). Once the guest is done with the menu, they will be disposed
  • Touchless ordering of food and contactless payments will be encouraged (Minimization of cash use)
  • Temperature checks and face coverings required for team members
  • Ambassadors scattered throughout the park to help encourage sanitization, hand washing, and social distancing measures

Virtual Lines for Universal Orlando Rides

In addition to these safety measures, Universal Orlando has started updating its mobile app to include Virtual Lines for select rides.

Currently, we can see the virtual lines option for the following rides:

  • Hagrid’s Magical Creatures Motorbike Adventure
  • Harry Potter and the Forbidden Journey
  • Despicable Me Minion Mayhem
  • Fast & Furious- Supercharged
  • Hollywood Rip Ride Rockit
  • Race Through New York Starring Jimmy Fallon
  • Revenge of the Mummy

Related: Virtual Queues Are Coming to Disney. Here’s What Fans Are Saying!

More Reopening Theme Parks Information from Universal

Visitors can find additional information on Universal’s reopening FAQ page. Here is the information regarding the theme parks with some key FAQ’s so visitors can know what to expect.

1. Are the parks reopening at reduced capacity during this phase?

Yes, we are limiting attendance at our theme parks during our phased reopening.

2. Is a reservation required in order to visit the theme parks beginning June 5?

No, a reservation is not needed in order to visit the theme parks. Please note that since we’re limiting attendance, there may be times when the parks reach capacity and additional guests will not be admitted.

3. Will all rides and attractions be open?

Majority of the attractions and experiences within the parks are scheduled to open. Select experiences will not be available during this phase, and some queue experiences may be slightly altered as we implement our new procedures. Additional details and specific experiences will be shared soon.

4. Will I have to wear my face covering while on the attractions?

Yes, guests will be required to wear face coverings on attractions. The only exception will be for attractions that include significant amounts of water as part of the experience, as well as Volcano Bay’s slides and pools.

5. Will I have to use my own hand sanitizer in order to board a ride vehicle?

Universal Orlando team members will provide guests with the hand sanitizer that is required prior to boarding a ride vehicle.

6. What is the Virtual Line™ experience?

The Virtual Line experience allows guests to select a time to experience an attraction via the Official Universal Orlando Resort App so they’re minimizing the time they’re actually waiting in the queue line. Guests can make Virtual Line selections while they’re onsite at the parks on the day of their visit, and it will be available for select attractions.

7. How will you implement social distancing guidelines at Universal’s Volcano Bay?

Overall, Universal’s Volcano Bay will follow the same guidelines and procedures as the other theme parks. Some of the specific measures we’re taking to implement social distancing at Volcano Bay include:

  • We will limit capacity on each attraction – including rivers and pools
  • For multi-person raft rides, only one travel party will be allowed to ride in a single raft. Please note that Volcano Bay’s standard height and weight requirements will be applicable.
  • Lounge chairs will be placed in a fashion that allows travel parties to sit together, while also maintaining at least six feet of distance between other guests.

8. At Volcano Bay, will I have to wear my face covering while on the slides?

Face coverings are recommended when guests cannot socially distance. They will not be permitted on slides and in pools.

9. Will all Volcano Bay team members wear face coverings?

Face coverings are required for team members in “dry” roles. Team members who have “wet” roles, such as lifeguards, will wear a balaclava when they cannot socially distance. These will not be worn on slides or in pools for safety reasons.

10. Will the TapuTapu wearables be cleaned and sanitized?

Yes, per our standard practice, all TapuTapu wearables will be cleaned and sanitized prior to guest use.

No official word if this new ride queue method will replace standby lines altogether. We will continue following this story as it develops with the reopening of Universal Orlando’s Islands of Adventure, Universal Studios, And Volcano Bay theme parks.

Are you planning a visit to Universal when it reopens? Let us know in the comments!

View Comment (1)