Good Boys: Henry the Service Dog meets Dug from “Up” at Disney’s Animal Kingdom

in Disney, Merchandise, Walt Disney World

Service Dog meet n greet


One thing Disniacs will never get tired of seeing on the internet is video after video of service dogs enjoying meet n’ greets with Disney dogs. 

On a visit to Disney’s Animal Kingdom at Walt Disney World Resort, Jessica Paulsen and her service dog, Henry, paid a visit to Up characters Dug and Russell. The two-year-old golden retriever was beyond excited.

You can watch the meet n’ greet here:

Henry has his own Instagram page with over 112,000 followers. He works with Paulsen who suffers from postural orthostatic tachycardia syndrome: a condition that causes fainting and rapid heart rate.

While the sight of Henry and Dug is adorable, Paulsen points out the seriousness of having Henry with her. She wrote on Instagram, “please note that Henry is a working dog but Disney days are long and character meets are a great reward for Henry’s hard work.” Paulsen documents her adventures with Henry on Instagram as well as YouTube and on her own website,

Related: VIDEO: Service dogs in training have magical day at Disneyland Resort to work on their people skills

Service Animals at Walt Disney World 

Pluto meets service dog

The Walt Disney World Resort strives to be very accommodating to guests with service animals.

There is an entire guest services page dedicated to service animals where Disney states:

At Walt Disney World Resort, a service animal is a dog or miniature horse that is trained to do work or perform tasks for, and to assist, an individual with a disability.

Service animals must be under the control of the owner at all times and should remain on a leash or in a harness. Cast Members are not able to take control of service animals.

Due to the nature of some attractions, service animals may not be permitted to ride. At these locations, please ask a Cast Member about available options, including Rider Switch with a member of your party or a portable kennel.

Service animals are not allowed in the water—including water features and fountains—or closer than 4 feet to the water on wet decks.

This webpage also has a complete list of areas in The Magic Kingdom, EPCOT, Disney’s Animal Kingdom and Disney’s Hollywood Studios where service animals are restricted and permitted with caution, as well as every designated service animal relief area.

Click here to learn more. You can also call Disability Services at (407) 560-2547 or email for more information.

Do you or anybody you know rely on a service animal? What tips would you give someone looking to take their first Disney trip with a service animal? Let us know in the comments!


in Disney, Merchandise, Walt Disney World

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