Police Swoop in at Disney World After Guest Decides Merch Is Too Expensive

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person wearing sparkling golden mickey ears in front of cinderella castle in magic kingdom

Credit: Joel Sutherland, Unsplash

A guest recently took matters into their own hands after deciding that Disney World’s merchandise prices are just too high.

Disney’s prices have continued to climb over the past few years, sparking online debate among longtime visitors. The resort’s latest ticket price adjustment takes effect in October 2026. When it does, the average cost of a single-day ticket will rise by about $5 across most tiers.

A group of four people, including two children and two adults, walk happily with a person in a Goofy costume at a theme park, with a fairytale castle visible in the background.
Credit: Disney

Annual passes are also seeing increases. Depending on the pass, guests will pay anywhere from $20 to $80 more. Food has increased in price, while merchandise has also been hit hard. T-shirts that once cost $29.99 now typically sit at $32.99. Popular Mickey ear headbands, once $34.99, recently rose to $36.99.

Guest Arrested After Allegedly Stealing Mickey Ears

According to a police alert, the incident occurred at Disney’s Beach Club Resort on November 2, 2025, at 8:02 p.m.

Disney's Beach Club Villas
Credit: Disney

A security manager witnessed a guest, identified as Katie Green, exit the Beach Club Marketplace with a pair of Mickey ears she did not pay for. The ears were reportedly placed in the basket of her electric scooter and later placed into a shopping bag outside.

Green denied stealing the item. She told the officer that she informed the cashier she wanted to purchase the ears while buying a sweater, claiming the cashier had scanned a different pair by mistake.

🔃 Arrest Update from Petit Theft call (11/02)
A guest tried to make her own “Buy One, Get One Free” at Disney’s Beach Club – buying a sweater and stealing Mickey Ears. She was arrested and trespassed; her husband was trespassed as well.
Read the Report below.
#DisneyArrest

However, when law enforcement checked her receipts, the sweater was included – but no Mickey ears appeared on any of them.

A smiling person with shoulder-length blonde hair, wearing a blue tie-dye sweater and a festive headband with snowman figures, stands in front of a whimsical, colorful structure decorated with holiday ornaments, surrounded by lush greenery.
Credit: Disney

The cashier’s account contradicted Green’s explanation. According to the report, Green asked for the price of the ears, appeared to decide against them, and bought only the sweater. The cashier assumed the guest returned the ears to the merchandise area. The ears were priced at $36.99 (reflecting the recent $2 price increase).

Green was arrested for retail petit theft. She and her husband were trespassed from all Disney-owned properties.

Other Thefts at Disney World

Recent months have seen other theft-related incidents at Disney World. In September, a man reportedly used scuba gear to swim to Paddlefish – the floating restaurant at Disney Springs – and place bags over the heads of employees before stealing between $10,000 and $20,000 in cash.

The bizarre incident drew widespread attention across both the Disney community and mainstream media, thanks to its bizarre nature, with the perpetrator still at large today.

A large, multi-story paddlewheel boat reminiscent of classic Disney riverboats is docked on calm water at sunset, with glowing lights strung above and warm light shining from the windows. The sky is clear, blending from blue to orange near the horizon.
Credit: Disney

Guests have also expressed concerns about belongings being taken from resort rooms. One Reddit user claimed that a $5,000 purse vanished from their room at Disney’s Animal Kingdom Lodge. The guest said hotel staff attempted to redirect them to the lost-and-found process, despite the item allegedly never leaving the room.

“I had to go in person… the lobby [tried] to gaslight me to file a lost and found claim,” they wrote. “I said it’s not lost in the parks, it never left my room. They didn’t care.” The guest suggested housekeeping was responsible, noting the purse disappeared on the only day their room received cleaning service.

Have you ever witnessed or experienced theft at Disney World?

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