September Disneyland Reservations Affected By Park Closure

Guests with longstanding reservations for Disneyland Resort Hotels and Parks have been watching and waiting for the Southern California parks to reopen. After the March closing of many global Disney Parks, Disney still remains mum on an opening date or procedure for Disneyland Park or Disney California Adventure. They now are inviting Guests to reschedule or cancel reservations through September 5th.

Note that reservations for Disney’s Grand Californian Hotel & Spa and Disney’s Paradise Pier Hotel are available earlier than those for the Disneyland Hotel. We continue to wait for more information from Disney regarding the reopening of all three onsite hotels at Disneyland Resort.

Disneyland: September Reservations Are Affected

Earlier this summer, Disneyland made available to Guests September Reservations or later, but now, even that window of opening seems unlikely. Disneyland Resort Hotel Guests with a reservation for the California Resort Hotels between now and Sept. 5, 2020, have been sent a notice about modifying or canceling their Disneyland Resort hotel reservations or Walt Disney Travel Company packages. The Letter from Disneyland Resort to guests states,

“Dear Guest,

We are sorry to inform you that your upcoming visit with us will be impacted by several closures. We recognize that the COVID-19 situation is constantly evolving, and there are many factors that are helping us determine the timing of when various aspects of our business will reopen in a responsible way.

Disneyland Park and Disney California Adventure Park remain closed and will reopen at a later date, pending state and local government approvals. The Hotels of the Disneyland Resort are also closed and will reopen at a later date. Given this unprecedented situation, we appreciate your patience and understanding as we navigate through this process as responsibly as we can.

Unfortunately, this means we are unable to accommodate your upcoming hotel room reservation. If you have already modified or cancelled your upcoming Disneyland Resort hotel room reservation or Walt Disney Travel Company vacation package, no further action needs to be taken.

To provide additional flexibility, we are waiving Disney-imposed change and cancellation fees up to the date of check-in for reservations with arrivals through September 5, 2020. If you are unable to reach us before your check-in date for such time period, you will not be penalized or assessed Disney-imposed fees for cancelling your Disneyland Resort hotel room reservation or Walt Disney Travel Company vacation package after your check-in date.

Note that some package components are nonrefundable and subject to third-party operator cancellation policies. You should work directly with any third-party operators you have used to book any parts of your vacation package that were not booked through the Walt Disney Travel Company, including flights, travel protection and car rentals.

To cancel or modify your reservation, please contact the Walt Disney Travel Company at (714) 520-5050 between the hours of 7:00 AM PST and 9:00 PM PST, 7 days a week. If you are a Canada resident, please call (800) 496-6337.

If you originally booked through a Travel Professional, please reach out to them directly if you have questions or would like to reschedule.

We do anticipate heavy call volume and appreciate your patience as we work hard to respond to all inquiries.

Sincerely
Disney Destinations, LLC”

disneys paradise pier hotel — Credit: Disney

If you have reservations for Disneyland between now and September 5th, we suggest that you contact your travel agent, or if you booked directly with Disney, Guest Services. Of course, we always highly recommend Academy Travel for all your Disney travel needs — click here to reach out.

When do you next plan to visit Disneyland Resort? Leave us a comment below!